***This is a remote position. Must have the ability to come in the office as needed. ***
The Centralized Clinical Support Specialist (CCSS) is involved in indirect patient care via telephonic and/or other electronic communications, and effectively engaging patients. CCSS assist clinic-based team members in performing verification of insurance benefits, obtaining pre- certifications and pre-authorizations from payers, processing of specialty referral orders from LSCC Providers, patient outreach and appointment scheduling. Performs duties clerical in nature under direction of Patient Navigation Center Manager in processing referrals and medication prior authorizations to promote coordination of patient care. Under general supervision, makes interpretations and exercises some discretion in routine situations.
Daily Job Duties:
Compliance/Customer Service/Training:
REQUIRED EXPERIENCE, EDUCATION, AND LICENSE:
PREFERRED EXPERIENCE, EDUCATION, AND LICENSE: