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Marketing Communications Specialist

Public Consulting Group
Remote
United States
$65,000 - $75,000 USD yearly

Overview

About Public Consulting Group:

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, technology, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG employs approximately 2,000 professionals worldwideβ€”all committed to delivering solutions that change lives for the better. The firm has extensive experience in all 50 states, Canada, and a growing practice in Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.   

Responsibilities

Marketing Communications Specialist 

This role is responsible for handling and providing support in the areas of compliance, employee relations, onboarding processes, performance management, various reporting tasks, HRIS data entry and related processes, and delivery of ad-hoc programs/initiatives as needed. This role is also intended to cooperate and partner with the teams in payroll, benefits administration, leave of absence administration, facility operations, and legal. 

 

Duties & Responsibilities

 

The Content Strategist is responsible for supporting the goals, priorities, and initiatives of the company by:

 

  • Supporting the creation of PCG’s print and digital communications materials and company literature
  • Collaborating with stakeholders to develop and execute content for marketing communications campaigns

 

Specific Responsibilities:

  • Draft, edit, and adapt a diverse range of written content for tone, style, clarity, grammar, and formatting, and in accordance with departmental and brand standards
  • Respond to a range of content requests across the spectrum of PCG services and stakeholders through a project management system to complete assignments on deadline      
  • Facilitate planning meetings to determine project needs, develop scope, and help build timelines
  • Collaborate with creative and events teams to produce and deploy content throughout the duration of a project
  • Research relevant topics to support the creation of communications materials
  • Complete occasional operational support related to the Communications & PR team for the development and/or deployment of communications and public relations messaging and materials
  • Contribute value to projects by adhering to best practices and protocols; by understanding how success is measured; and by offering suggestions to meet the needs of projects, clients, and internal teams.
  • Participate in quality improvement efforts to improve processes, outcomes, and efficiency; seek information to identify problems and recommend solutions.
  • As needed, support efforts such as special projects and requests related to social media, crisis communications, media relations, external partnerships, executive communications, employee relations, and thought leadership.
  • Other duties as assigned

Qualifications

     

 

  • Minimum 1–2 years professional experience in a marketing communications or publishing/editing environment with work related to content development, writing, editing, or related discipline
  • Excellent writing, editing, and verbal communication skills
  • Strong analytical, time management, and organizational skills that support working independently on deliverables
  • Demonstrated ability to work collaboratively with others to complete communications projects involving multiple stakeholders and priorities
  • Direct experience using writing/brand style guides, project documentation, and following instructions and workflows
  • Knowledge of best practices for writing content for digital and social media platforms
  • Proficient in Microsoft Office applications 
  • Familiarity with working in WordPress
  • Familiarity with applications and programs such as Hootsuite, MS SharePoint, and MS Forms
  • Basic understanding of accessible content and familiarity with creating content that is accessible
  • Basic knowledge of search engine optimization (SEO) best practices
  • Experience working in ticketing/project-management software such as Workfront or a content management system
  • Interest in government, education, health care, or human services a plus

 

 

Education:

  • A bachelor’s degree or equivalent work experience
  • 3+ years of relevant human resources work experience

 

 

 

Compensation

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.