Operations Processor II

We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable. 

How you can make a difference

The Operations Processing Team is the front line of defense for HealthEquity. We are responsible for processes related to the distribution of funds to Members and Beneficiaries throughout the company. Operations Processors will perform key, daily transactional operations such as working in SF queues, importing data into internal systems, assisting with quality assurance, and other ancillary tasks.

It will be beneficial to have an understanding of IRS regulations related to contribution eligibility, annual limits and tax implications, as well as familiarity with all types of deposits applicable to healthcare accounts. It is your responsibility to ensure that each process is covered and completed within the expected time frame. In addition to ensuring that the daily operational work is accomplished, you must be able to identify where improvement is needed in system and processes. Assisting HealthEquity to become more efficient or improve quality in daily processing is a must.

You must effectively communicate the status of daily tasks and specific tasks/projects to management and escalate critical issues as needed to ensure service levels and other deliverables are met.

What you’ll be doing

• Work with fun and smart people as well as innovative technology
• Enjoy a varied, challenging, rewarding career where team members are encouraged to seek opportunities to wear many hats and make a difference
• Benefit millions of people by becoming part of the Consumer Driven Health Care industry which is poised to revolutionize the way health care costs are managed in the future
• Gain an in-depth understanding of Health Savings Accounts and the HealthEquity website and on-line tools enabling you to support and educate our clients on ways to better save and spend their health care dollars
• Become part of a dynamic team where growth opportunities are unlimited
• Earn a competitive income and participate in our performance pay plan
• Ensure accuracy with data entry into our systems through cross referencing and comparing system data sets
• Be able to multitask with multiple systems on high volume day to days
• Other duties as assigned

What you will need to be successful

• 2 years previous experience in a professional office environment
• Strong Microsoft Excel, Word, and Outlook skills
• Highly motivated team player that is able to multitask through different systems
• Previous experience in healthcare account administration a plus
• Experience with clerical processing preferred
• Accurate data entry / processing skills
• Strong time management skills
• Strong Organization skills
• Ability to work in a diverse, high volume, and sometimes stressful environment
• Ability to work regular overtime (such as extended hours or additional shifts) to complete daily operational work and other duties is essential. Overtime may be scheduled in advance or on-call depending on business need

Benefits and perks

• Medical, Dental, Vision
• 401(k) match
• Paid Maternity/Paternity leave
• Ongoing education 
• Tuition Assistance
• Gym/Fitness Reimbursement
• Purple with Purpose (paid volunteer time off)
• HSA contribution and match
• Award winning Wellness Program
• Consumer Driven Healthcare (CDH) education

Why work for HealthEquity

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth and build health savings for life. Through our innovative technology and superior service delivery, our members gain valuable insights to better save and spend their healthcare dollars.

We firmly believe that our team members drive the success of this company. We hire passionate contributors who enjoy the thrill of pioneering their positions to their full potential. Join us and discover a work experience where the person is valued more than the position, and where are our purple culture drives a remarkable experience.

Our advice to you

HealthEquity is fiercely focused on hiring passionate individuals to contribute to our purple culture. If you speak passion, excellence, service, ambition, fun… we want to speak with you! We believe that your personality is as important as your experience and qualifications so when we do have the opportunity to speak together, be authentic, be genuine, be you! Showcase your experience and your passion.

HealthEquity, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision
• HSA contribution and match
• Dependent care FSA match
• Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year
• Adventure accounts
• Paid parental leave
• 401(k) match
• Personal and healthcare financial literacy programs
• Ongoing education & tuition assistance
• Gym and fitness reimbursement
• Wellness program incentives

Why work for HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

Come be your authentic self

HealthEquity, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity is committed to your privacy as an applicant for employment.  For information on our privacy policies and practices, please visit HealthEquity Privacy.