Program Audit Manager
Compliance Responsibilities:
- Work with other GMS Compliance COE to develop/implement global strategy
- Consult with GMS teams for input to identify areas of improvement within the NA Compliance process
- Liaise with Program Offices, SRM, and Legal when needed on non-compliance within the program(s) to ensure issues are addressed appropriate for risk mitigation to the client and GMS
- Creation of programme specific compliance training materials and guidance documents for GMS NA supply chain
- Provide advisory SME Compliance support to implementation of new clients in NA
- Provide ad-hoc support to compliance projects that occur as part of the COE
- Become a point of contact for NA related compliance inquiries within GMS
- Become SME for MSP visa related inquiries and salary exemption classification items
- [KH1]
Program Audit Responsibilities:
- Ownership of Program Audit SOP's
- Ongoing management of the North American (NA) Program Audit Team
- Work to streamline / automate NA Program Audit process
- Work with Head of Compliance to ensure International Audit program alignment for global programs
- Gather contract requirements & data to develop/maintain an annual Program Audit Calendar
- Develop internal audit process for GMS within NA using inspiration from UK process
Leadership Responsibilities:
- Lead, coach, and develop employees to ensure Promises and targets are consistently met/exceeded and the highest levels of customer service are achieved.
- Ensure talent management processes such as Promise Based Management are fully embedded including development and career planning
- Undertake regular individual and team meetings to ensure that all members of the team are motivated and challenged to deliver outstanding performance
- In conjunction with your manager and Human Resources, recruit and select best talent
- Be the escalation point for customer/client/candidate and people grievances and manage in accordance with policy and procedures. Escalate further where required
-
Additional adhoc audit charge proposal - introduce schedule