Advance Care Planning Patient Advocate

Koda Health is seeking an Advance Care Planning Patient Advocate to guide patients and their families through clear, values-based conversations about future medical decisions. This role supports adults living with serious or chronic illness through telephone and virtual visits, empathetic discussions, and ongoing follow-up to ensure their care preferences are understood and honored. This fully remote position offers adaptable scheduling and meaningful opportunities for professional growth. Candidates who excel in thoughtful communication, steady rapport-building, and collaborative work will find this role both rewarding and impactful. Key Responsibilities Lead meaningful conversations that help patients articulate their values, medical preferences, and goals for care Support patients longitudinally through scheduled check-ins, education, and documentation updates as their health needs evolve Coordinate visit logistics with the Patient Support team to maintain accurate scheduling, strong follow-through, and a reliable show-rate Maintain awareness of program metrics and contribute to the overall efficiency and quality of patient engagement Identify patients who may benefit from palliative care or hospice services and communicate these needs to the appropriate care partners Document all patient interactions with accuracy, timeliness, and clinical clarity Participate in ongoing efforts to refine workflow, improve communication, and strengthen the patient experience

Your first three months at Koda looks like:

30 Days: Build proficiency in Koda’s platform, documentation standards, and care approach 60 Days: Manage your own patient panel and conduct independent ACP visits and follow-up appointments 90 Days: Demonstrate consistent performance in longitudinal engagement, documentation, and scheduling coordination while contributing thoughtful feedback to improve processes Professional background in fields such as social work, nursing, care management, patient advocacy, geriatrics, hospice, palliative care, or comparable roles involving complex conversations Experience guiding difficult or emotionally sensitive discussions, ideally related to medical decision-making, goals of care, or chronic illness management Familiarity with progressive medical conditions such as dementia, cancer, COPD, CHF, or ESRD, including their impact on function and decision-making

• Experience supporting patients or families across multiple encounters or phases of care is preferred.
• Ability to work Monday through Friday during regular business hours
• Ability to work Central Time Zone or Pacific Time Zone hours if necessary

Bonus Points Training in motivational interviewing Digital health or startup experience Familiarity with CRMs such as Salesforce Base salary of $75,000-$85,000 Flexible, Unlimited Paid Time Off Great medical, dental, and vision coverage 401k option Yearly personal development budget that can be used for books, courses, trainings, and more Annual company and team events