AI Engineer

About Shipwell At Shipwell, we empower supply chain efficiency and service effectiveness at scale. The Shipwell platform includes capabilities previously out of most shippers' technical reach and affordability today. Our solution combines everything shippers need, from transportation management and visibility to procurement, in a comprehensive, easy-to-use platform. It will adapt and scale as market and business demand change, allowing shippers to operate, manage, and optimize the shipping process seamlessly. Industry experts have recognized Shipwell's traction in the market and have differentiated Shipwell as a leader in the logistics industry. Awards include Gartner Magic Quadrant for TMS 2025, 2024, 2023, 2022, 2021, Food Logistics’ 2024 Top Software & Technology Providers, and FreightWaves’ FreightTech 2022 and 2021 Awards for Innovation and Disruption in Freight Industry. Shipwell was also named the fourth fastest-growing company in North America on the 2021, 2022, and 2023 Deloitte Technology Fast 500 and Forbes 2020 Next Billion-Dollar Startup. Our Culture Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us! About the Role As an AI Engineer at Shipwell, you will be at the forefront of building production-ready AI agents that transform how logistics operations work. You'll design, develop, and deploy agentic workflows that act as autonomous digital workers—systems that don't just analyze data, but actively execute tasks, make decisions, and interact with users to solve real supply chain challenges. Working with modern frameworks like LangChain and LangGraph, you'll architect intelligent systems that handle everything from shipment tracking to settlement processing. This role goes beyond prototyping—you'll own the full lifecycle of AI agents in production, ensuring reliability, scalability, and data integrity across AWS infrastructure. You'll collaborate with product, engineering, and data science teams to pioneer the next generation of AI-powered logistics solutions, where AI acts as a trusted co-worker rather than just a tool.

What we’re looking for:

Must haves:

• Experience developing and deploying agentic workflows or AI agents to production environments (not just prototypes).
• Experience working with frameworks such as LangChain, LangGraph, or equivalent agent development kits (ADKs) (e.g., Google ADK, LlamaIndex).
• Expertise in Python development.
• Understanding of ML pipelines and data workflows, ideally within AWS environments.
• Comfort with debugging production issues related to data integrity, API reliability, and scalability.
• Ability to work independently while collaborating within a distributed engineering team.
• Fluent English communication skills.

Nice to haves:

• Experience leading or mentoring junior engineers.
• Familiarity with DBT, SQL, and ML tools (maintenance-level knowledge sufficient).
• Prior exposure to DevOps processes (containerization, deployments)
• Interest or experience in agent-based product design (AI as co-worker concept).
• Understanding of product-oriented AI development — building systems that directly interact with end users.

What you’ll do when you get here:

Collaborate closely with our product, engineering, analytics, data science, and product teams as we create new and enhance existing AI agents and capabilities

Why Shipwell:

Enjoy working remotely with the added perk of a home office reimbursement Unlimited Paid Time Off (PTO) A robust healthcare package that includes medical, dental & vision benefits, short-term and long-term disability, AD&D coverage, and flexible/health savings accounts 401K program where Shipwell matches up to 4% All employees receive stock options A yearly learning and development budget Subsidized internet, cell phone, fitness, and educational reimbursements Virtual team-building events where fun and connection take center stage Join a vibrant, inclusive workplace shaped by friendly, talented individuals Receive a technology package, including a MacBook Pro Employee Recognition Program to celebrate and incentivize hard work and success! The Salary Range for this role is between $85-$120K per year with bonus upside. Compensation is based on several factors, including market location, job-related knowledge, skills, and experience. Shipwell is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and believe that experience comes in different forms. Diversity in our team makes for better problem-solving, more creative thinking, and ultimately, a better product and company culture. Even more important than your resume is a clear demonstration of impact, dedication, and the ability to thrive in a fast-paced and collaborative environment. Shipwell strives to have an inclusive work environment; so if you are hard-working & good at what you do, then please come as you are. We want you to contribute, grow, & learn at Shipwell. We are looking forward to adding new perspectives to our team! Shipwell employees will only ever email you about this position from a @shipwell.com email address. For more information about Shipwell visit shipwell.com, or connect with us on Twitter @shipwell, LinkedIn, and Facebook.com/Shipwellinc