Associate Manager - QA

Job Title: Assistant QA Manager

About the Role:

We are seeking a dedicated and experienced Assistant QA Manager to support our Engineering team. The ideal candidate will have a strong background in software quality assurance, with proven experience in assisting with QA team management and driving automation initiatives. The Assistant QA Manager will help lead a team of 4-5 QA engineers and ensure the highest quality standards for our SaaS products.

Key Responsibilities:

• Support the QA Manager in leading, mentoring, and managing a team of 4-5 QA engineers.
• Assist in defining and implementing robust QA processes, test strategies, and automation frameworks.
• Collaborate with engineering, product management, and customer support teams to ensure seamless product delivery and high-quality releases.
• Assist in overseeing the creation and execution of comprehensive test plans, test cases, and test scripts.
• Contribute to test automation efforts to improve test coverage and efficiency.
• Monitor and track quality assurance metrics, such as defect densities and open defect counts.
• Provide regular feedback and career development guidance to team members.
• Participate in sprint planning, daily stand-ups, and retrospectives in an Agile environment.
• Identify and help mitigate risks related to software quality, ensuring best practices are followed across the engineering team.

Required Skills & Qualifications:

Hands on experience in Katalon Studio is a must

• Bachelor's degree in Computer Science, Engineering, or a related field.

4+ years of experience in software quality assurance, including 1+ years in a leadership or assistant managerial role.

• Experience working with SaaS products, understanding the unique challenges and requirements of SaaS environments.
• Strong knowledge of manual and automated testing methodologies.
• Proficiency in automation tools (e.g., Selenium, Cypress, Appium) and scripting languages (Python, Java, JavaScript, or Ruby).
• Experience with CI/CD tools (e.g., Jenkins, GitLab CI, CircleCI) and cloud environments (AWS, Azure, GCP).
• Familiarity with test management tools (e.g., TestRail, Zephyr) and bug tracking systems (e.g., Jira, Bugzilla).
• Solid understanding of Agile/Scrum methodologies.
• Strong problem-solving, analytical, and decision-making skills.

Excellent communication skills, with the ability to convey technical issues effectively.