Billing & Collections Associate - Remote or Hybrid in CT

Claim it. Clear it. Collect it. Build your billing career hybrid or remotely on a 4-day schedule.

Drive results, not miles. Join a dentist-led organization where your billing expertise translates directly into timely reimbursements, healthier A/R, and smoother practice operations across the Northeast. As a Dental Billing & Collections Associate, you’ll own the details - audits, claims, follow-ups, and reimbursements - so our providers can focus on exceptional patient care.

Why You’ll Love Working with Affinity Dental Management

• Pay: $23-25/hour (DOE)
• Benefits: Medical, Vision, Dental, 401(k) with employer match, Life & Disability
• Time Off: 3 weeks PTO + 8 paid holidays
• Workstyle: Remote anywhere in the U.S. or Hybrid (2 days/week) at our Cromwell, CT office
• Balance: Consistent 4-day workweek - no late nights, no weekends
• Growth: Clear paths into Senior Biller, AR Lead, and Revenue Cycle roles; ongoing training and mentorship

Your Impact

You’ll be a key player in our centralized revenue cycle team - partnering with practices, insurance carriers, and internal stakeholders to keep cash flow predictable and errors minimal. Your work helps reduce DSO, lower denials, and deliver a top-tier financial experience to patients and providers.

What You’ll Do

• Claims & Audits: Review patient charts; submit clean claims per payer specs; ensure documentation aligns with billed services
• Reimbursement: Track and secure timely payments; manage denials and appeals; reconcile remittances (EOB/ERA)
• Pre-Auths & Coding: Process pre-authorizations; confirm coding accuracy (ICD-9/diagnosis and applicable procedure codes)
• A/R Management: Work aging reports; follow up on unpaid/underpaid claims; manage adjustments and write-offs per policy
• Multi-Payer Expertise: Handle PPO, Indemnity, HMO, Capitation, and Husky claims; identify secondary/tertiary coverage and coordinate benefits
• Patient & Carrier Communications: Resolve questions with professionalism; process patient and insurance refunds as needed
• Compliance & Reporting: Uphold HIPAA; maintain accurate records; generate routine AR/collections reports

What You Bring

• Education: High School diploma or GED required; Bachelor’s degree preferred
• Experience: 3+ years in dental billing & collections (multi-location or DSO experience a plus)
• Insurance Knowledge: Husky and commercial plans (PPO, Indemnity, HMO, Capitation)
• Software: Dentrix required; Denticon a plus
• Tools: Comfortable with Google Workspace (Gmail, Docs, Sheets, Meet, Chat)
• Regulatory: Advanced knowledge of FDCPA; strong HIPAA awareness
• Skills: Detail-driven, organized, decisive; excellent written and verbal communication; patient, professional service orientation

Where You’ll Work

• Hybrid - Cromwell, CT Support Center
• 75 Berlin Road, Cromwell, CT 06416
• Join teammates for in-person collaboration, training, and problem-solving two days per week. Hybrid days are great for complex claim reviews, knowledge sharing, and hands-on mentorship with leaders who understand the nuances of dental billing.
• Remote - From Anywhere (U.S.)
• Prefer a home office? You’ll plug into our centralized billing workflows, daily huddles, and secure, HIPAA-compliant systems to stay aligned, productive, and supported - without the commute.

Your Schedule

• Monday-Thursday, 8-5pm (Four 8-hour days)

Our Hiring Process

• Phone interview with the Hiring Manager
• Virtual interview with the Regional Manager

Affinity Dental Management is an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, genetic information, or other characteristics protected by law. All candidates’ employment is contingent on successful completion of a background check, reference check, and employment verification.

Ready to Make a Difference in Dental Billing and Collections? Join Our Team Today!

{Billing Specialist, Collections Specialist, Accounts Receivable Associate, Dental Billing Coordinator, Medical Billing and Collections Associate, Revenue Cycle Specialist, Financial Coordinator, Billing and Collections Representative, RCM, Revenue Cycle Management}