Business Analyst

At Invest Lithuania, you'll be co-creating the country's future. We are an ambitious team making Lithuania a draw for global business. Here, your efforts and insights will turn into strategies of national significance and the largest foreign investment projects. Working with us, you’ll contribute to real change. The Business Analyst position we are looking for involves a blend of three areas: business analytics, process optimisation (including CRM management), and participation in key organizational projects. What will you be doing? Analyze and summarize complex data (foreign direct investments sector trends, markets) to generate data-driven insights that help make strategic decisions. Prepare summaries, dashboards and product performance analysis to identify trends and to support decision-makers or internal teams. Manage and maintain the portfolio of analytical tools, offering training and consultation to end-users. Oversee key operational processes related to project and KPIs tracking, optimize internal processes, driving efficiency and effectiveness. Take ownership of the data flow into our Salesforce CRM ensuring data accuracy, completeness, and structure. Collaborate with cross-functional teams and stakeholders to share insights and best practices internally through workshops, mini-trainings, or best practice sharing sessions. Participate in cross-functional data-driven projects such as Lithuanian investment ecosystem mapping or client satisfaction (NPS) research. Manage and maintain the portfolio of analytical tools, offering training and consultation to end-users. Provide proactive support and handle ad-hoc tasks as needed. What do we expect from you? Higher education (preferably in economics, mathematics, business management or related field). At least 2 years of experience as analyst, researcher, or in similar positions. Advanced proficiency in MS Office, especially Excel, with experience in data analysis. Previous experience with any CRM software would be an advantage. Expertise in crafting compelling presentations and data visualizations, effectively communicating insights to diverse stakeholders. Excellent written and verbal communication skills in English and Lithuanian. Willingness to learn best Salesforce.com practices. A self-driven, structured mindset with a strong sense of ownership and a desire to challenge and change the status quo. What do we offer? Gross salary from 2000 to 2800 Eur/month, depending on candidate’s qualifications and experience level. A financial bonus twice a year for reaching or exceeding your goals. Additional 7 paid vacation days annually. A modern, pet-friendly office in a beautiful business center in Vilnius. Flexible work options to combine work from home and the office – we’ll provide the necessary computer equipment and a financial allowance for setting up a home office. Opportunities to travel for work and work while traveling – you'll be able to work from any city, country, or time zone for up to 3 months per year. Team trainings, events and workations – every year you'll be able to explore unique places in Lithuania to work, learn, and have fun with your team. Snacks at the office, fun activities with colleagues, volunteering opportunities and many other cool things.