Chief Product Officer

Axonify is the platform frontline companies use to protect and grow their business. Trusted by companies like Kroger, Walmart, Lowe’s and Marriott, Axonify is used by over 4M people in 160+ countries. Axonify uses AI, brain science and gamification to engage teams and power companies to deliver the experiences that create lasting customer value. We’re seeking a Chief Product Officer (CPO) to lead into the next phase of growth: building AI-first, high-value products informed by data-driven customer needs, extending addressable market, and evolving go-to-market to include product-led motions. With committed PE backing from Luminate Capital Partners, this role is about building boldly—not maintaining the status quo. Founded in 2011, Axonify has offices in Waterloo, Ontario, and Toronto and key team members in the US, Canada, and global satellites.

The Chief Product Officer (CPO) will be responsible for defining and executing Axonify’s product vision and strategy.

The impact you'll have:

Define and communicate a clear product vision and roadmap that reflects customer needs and strengthens Axonify’s leadership in the frontline enablement market Ideate, test, develop, and launch new products that expand the company’s impact on frontline organizations and unlock new market opportunities Leverage AI for competitive advantage in the product experience and to accelerate the team’s ability to analyze markets, anticipate trends, and bring products to market faster Build, lead, and inspire a high-performing product team that thrives in a fast-moving, customer-centric environment Establish repeatable, data-driven processes for product development, prioritization, and launch to ensure products meet customer expectations and achieve market success Partner cross-functionally with technology, marketing, sales, and customer success to ensure products resonate with customers, drive adoption, and deliver measurable business impact Amplify the voice of the customer, embedding frontline user insights and feedback into product strategy and design decisions Foster a culture of creativity, accountability, and continuous improvement within the product organization to ensure Axonify remains a trusted and innovative partner to its customers

Expected Outcomes:

Launch breakthrough, AI-driven products that open new revenue streams and strengthen Axonify’s competitive edge Drive key customer outcomes: measurable customer value, high customer engagement, sales growth, and strong retention Expand Axonify’s presence across market segments, industries and geographies, capturing greater market share Build a product organization recognized for speed, creativity, and executional excellence Deliver consistent ROI on product investments by prioritizing high-impact opportunities and accelerating time-to-market

The things you bring:

Curiosity & Product Passion: Natural pull to following customer needs, gathering customer feedback, testing, driving continuous improvement, exploring emerging capabilities and unlock Product Leadership: Proven success leading product strategy and execution in scaled SaaS businesses, with experience building solutions for large enterprises while maintaining a focus on intuitive user experience Innovation & AI: Demonstrated ability to drive innovation and embed AI into products that transform customer workflows and create market differentiation Customer & Market Insight: Track record of translating customer needs and market trends into products that achieve adoption, retention, and measurable revenue impact Builder & Scaler Mindset: Entrepreneurial leader who can balance 0–1 innovation with operational excellence at scale, establishing processes, metrics, and structures that accelerate growth Team & Talent: Known for building high-performing, innovation-focused product teams, with a strong network to attract and recruit top talent Collaboration & Influence: Strong communicator and cross-functional partner, effective at aligning technology, sales, marketing, and customer success around product priorities Inspired Leader: Motivates team with “infectious leadership” that inspires others and a “roll up your sleeves” approach to learning with the team, understanding the market,and adapting for growth

The things you’ll enjoy:

• An impactful product that gives back to the communities and frontline workers that support our everyday lives.
• People with great attitudes that lead to great results through our values: Empathetic, Bold, Innovative and Empowering.
• A diverse team that celebrates unique perspectives and experiences that add richness to our culture.
• Leaders that trust deeply who leverage our skills, adapt to us as individuals and encourage us to be our best selves.

Check out our perks

Ready to join the Axonify team? Here’s what’s next.

For More Information, Contact SPMB Rosalie Lovy at 202-251-2003 or rlovy@spmb.com Kevin Barry at 415-819-2985 or kevin@spmb.com

Learn more about Axonify by visiting us at www.axonify.com/careers