Computer Systems Analyst, SME - 100% Remote (REF1709M)

Company Description Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description

Overview:

We are seeking a Computer Systems Engineer, SME to join our team. The ideal candidate will analyze business problems to implement and improve computer systems. You will analyze user requirements, procedures, and problems to automate or enhance existing systems and review computer system capabilities, workflow, and scheduling limitations. You may also analyze or recommend commercially available software.

Responsibilities:

• System Analysis: Analyze complex data processing problems to design and implement effective computer systems.
• Requirement Gathering: Work with users to gather and understand their requirements, procedures, and problems to develop or improve systems.
• System Improvement: Recommend and implement improvements to existing systems, focusing on automation, efficiency, and user satisfaction.
• Capability Review: Review computer system capabilities, workflow, and scheduling limitations to optimize system performance.
• Software Evaluation: Analyze and recommend commercially available software to meet user needs and improve system functionality.
• Documentation: Create detailed documentation of system requirements, specifications, and operational procedures.
• Collaboration: Collaborate with other IT professionals, including developers, network administrators, and support staff, to ensure seamless system integration and performance.
• Testing and Validation: Conduct system testing and validation to ensure systems meet user requirements and function as intended.
• Troubleshooting: Identify and resolve system issues promptly to minimize downtime and maintain system integrity.

Qualifications Proficiency in system analysis and design, with strong knowledge of various programming languages and software tools. Experience with databases, network infrastructure, and data processing techniques. Strong analytical and problem-solving abilities to understand and address complex system issues. Excellent verbal and written communication skills to effectively interact with users and IT professionals. High attention to detail and accuracy in analyzing user requirements and system capabilities. Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

Preferred Qualifications:

• Experience with enterprise-level applications and systems.
• Knowledge of business process modeling and improvement techniques.
• Familiarity with cloud computing and cybersecurity principles.

Education:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.

Clearance Requirement:

Must be a U.S. citizen

• Must have an active public trust clearance or have the ability to obtain one.

Salary Range:

• The expected annual pay range for this position is $135,000 to $142,000. The pay rate will vary based on skills, experience, and location.

Citizant offers a competitive benefits package, including:

Medical, dental, and vision insurance 401(k) with company match Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.