Corporate Travel Advisor - Apollo - West Coast Region (Remote)

** Work Schedule: Work schedule: 1am to 9am PST on Thursday, Friday, Sat, Sunday, Monday (off on Tues & Wed) {NOTE: Training schedule: 9am to 6pm M-F PST for 2-3 weeks) **

As a key member of the Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

• Completes domestic and international travel arrangements for clients which

may include air, hotel, ground transportation, rail and limos

• Supports multiple accounts
• Operates within detailed procedures
• Interacts with traveler or travel arranger and provides 1st level of support

for customer service and technical issues

• Ensures compliance of a client’s travel policy while utilizing DT preferred

vendors to maximize profit

• Adheres to DT standards in delivering customer service including telephone

and email etiquette, and follows prescribed customer service escalation procedure

• Follows company standards regarding procedures, utilization of tools,

productivity, accuracy of work, and attendance

• Attends staff and training meetings for ongoing updates in travel industry

and office procedures which may require you to work in the office if home based

• Maintains a favorable working relationship with all other company employees

to foster and promote a cooperative working environment

• This is not necessarily an exhaustive list of responsibilities, skills,

duties, requirements, or efforts associated with the position

Qualifications

• Must have a minimum of 5 years of experience providing domestic and

international travel arrangements

• Must have a minimum of 5 years of experience with corporate travel experience
• Must have a minimum of 5 years of experience using Airline GDS, Apollo
• Must be comfortable working multiple accounts
• Proficient in VIP travel and experience working with Ring Central Engage is a

plus

• ** Work Schedule: Work schedule: 1am to 9am PST on Thursday, Friday, Sat,
• Sunday, Monday (off on Tues & Wed) {NOTE: Training schedule: 9am to 6pm M-F
• PST for 2-3 weeks) **