Director of Engineering Operations

Fingerprint empowers developers to stop online fraud at the source. We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open-source project is FingerprintJS (20K stars on GitHub). We have raised $77M and are backed by Craft Ventures (previously invested in Tesla, Facebook, Airbnb ), Nexus Venture Partners (previously invested in Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures (previously invested in Redis, Rollbar & Gradle). We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored. As the Director of Engineering Operations, you will be a key partner in ensuring the engineering organization operates with clarity, focus, and efficiency. Working closely with the VP, you will help shape priorities, coordinate execution across teams, and remove obstacles to keep projects on track. This role sits at the intersection of strategy and operations, enabling our technical teams to deliver at a high level while maintaining alignment with company goals. Responsibilities Work closely with the VP of Engineering to shape and drive the technical roadmap, strategic priorities, and execution rhythm across engineering teams Serve as the VP’s “force multiplier”, monitoring project health, removing roadblocks, framing complex decisions, and ensuring flawless follow-through Reduce operational overhead for the VP by managing cross-functional coordination and communications. Ensure meetings drive clarity, accountability, and progress toward goals. Drive priority engineering projects — whether org design, process development, or build efficiency — with a focus on disciplined project management and measurable outcomes Build and manage tools for high-velocity program execution, including planning frameworks, org comms and offsites Act as liaison between Product Management and cross-functional partners (Engineering, Finance, GTM, HR, Design). Prepare high-quality strategic materials for executive and external stakeholders with a focus on clarity and impact Surface insights and recommendations to the VP Eng on organizational improvements, decision-making, and operational efficiencies Build and maintain dashboards, scorecards, and reporting mechanisms for visibility into performance. Basic Qualifications 7+ years in Technical Program Management, Product Management, Strategy or Operations in technology environments; experience working directly with senior tech leadership highly preferred. You don’t need to be a current engineer, but you should be comfortable navigating technical conversations and earning credibility with senior engineers Background in STEM (Engineering, Computer Science) or equivalent technical experience You thrive in dynamic, fast-paced environments, balancing long-term initiatives with urgent priorities and managing ambiguity with focus and discipline Excellent verbal and written communicator – you’re able to craft executive-level content and align diverse stakeholders Experience managing budgets, tracking KPIs, and driving operational efficiency within a technology organization Be a strategic thinker: comfortable both thinking through how to address challenges, solve problems all while consistently prioritizing where to focus Have high EQ, being able to read the room quickly and effectively (is both confident and humble) Lead with influence: building consensus while navigating complexity Have a bias for action: acting with urgency but grounded in thoughtful judgement We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored. Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions. Due to regulatory and security reasons, there’s a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location. We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply. If you are applying as a resident of California, please read our CCPA notice here If you are applying as a resident of the EU, please read our GDPR notice here