Dutch Speaking Customer Service Agent For Booking.com - Work In Sunny Greece

Join Mercier Consultancy MD as a Dutch Speaking Customer Service Agent for Booking.com and experience the vibrant lifestyle in sunny Greece! This exciting opportunity allows you to immerse yourself in a dynamic work environment while helping Dutch-speaking customers with their travel needs and inquiries.

Responsibilities Assist Dutch-speaking customers via phone, email, and chat with inquiries related to their bookings, travel plans, and accommodation options. Provide expert guidance and support to enhance the customer experience and ensure all queries are addressed promptly. Handle complaints and troubleshoot issues with a focus on maintaining high customer satisfaction. Document interactions and feedback in the CRM system to track inquiries and service quality. Collaborate with team members to improve service efficiency and promote a customer-first environment. Stay informed about the latest offers, promotions, and travel trends to provide informed assistance to clients. Fluency in Dutch (both written and spoken); proficiency in English is a plus. Experience in customer service, preferably in the travel or hospitality industry. Strong communication and interpersonal skills, with a passion for providing excellent customer service. Ability to handle difficult situations calmly and efficiently resolve customer issues. Proficient in using CRM systems and standard office software. Open to relocating to Greece and embracing a new work culture. A keen interest in travel and tourism, along with a commitment to learning and growing in the industry. Competitive Monthly Monthly Performance Bonus Fully Paid Training Health Insurance 2 Extra Salaries Per Year And Much More...