Field Services Technician - Belleville, IL

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Field Services Technician in the United States. This role provides an exciting opportunity to work directly with cutting-edge smart home technology while delivering exceptional service to customers. You will perform expert-level installations, maintenance, and troubleshooting of smart home devices, ensuring that each home is safer, smarter, and more connected. The ideal candidate is motivated, coachable, and thrives both independently and as part of a team. In addition to technical skills, you will have opportunities to engage in sales activities, helping customers discover additional products and services. The role emphasizes safety, customer satisfaction, and professional growth, with comprehensive training and ongoing support. You will have access to company-provided tools, vehicles, and equipment, along with a flexible schedule that rewards performance.

Accountabilities:

• Perform installations, service, and maintenance of smart home products and technologies.
• Conduct safety assessments in every home to ensure a secure work environment for yourself and customers.
• Provide exceptional customer service, addressing questions and concerns with honesty and professionalism.
• Identify and act on opportunities to generate additional revenue through sales and service offerings.
• Manage daily appointments efficiently, including driving time and home dispatch operations.
• Collaborate with team members and participate in ongoing coaching and development activities.
• Experience in customer service, sales, or field technician roles (e.g., cable, internet, solar, construction, pest control).
• Strong sales aptitude with the ability to convert service visits into opportunities.
• Valid driver’s license and clean driving record.
• Ability to lift and carry up to 45 lbs, climb ladders up to 14 feet, and work in attics or tight spaces.

Comfortable bending, kneeling, crouching, and standing for extended periods. Strong interpersonal skills with the ability to work independently and in a team environment. Motivated, coachable, and willing to learn new technologies and processes. $1,000 sign-on bonus. Competitive hourly base pay plus uncapped commission. Company-provided vehicle, gas card, cell phone, and work tablet. Comprehensive paid training and ongoing coaching. Flexible 4/10 work schedule with home dispatch and paid drive time. Health, dental, vision, and life insurance coverage. Ten paid holidays and two weeks of paid time off. 401(k) plan with matching and employee discounts on smart home products. Career development and leadership growth opportunities. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1