Forward Deployment Engineer, Aviation

Who is Flock? Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. The Opportunity As a Forward Deployment Engineer at Flock Safety, you’ll serve as the technical bridge between our customers, Customer Success, and Engineering teams. You’ll be the first point of technical escalation, diagnosing and resolving complex issues, validating bugs, and ensuring that our core engineering teams can stay focused on product innovation. This role sits within the engineering organization and blends software engineering, systems integration, and direct customer interaction. You’ll work hands-on with law enforcement and aviation partners, translating technical details into clear, actionable guidance and ensuring our systems run reliably in mission-critical environments. We’re looking for someone who thrives in dynamic, technical environments, a problem-solver who can balance deep technical troubleshooting with clear communication. Flexibility, curiosity, and composure under pressure are essential, as some on-call support and cross-team coordination are part of the role. The Skillset Bachelor’s degree in Computer Science, Engineering, Aviation Systems, or a related field, or equivalent experience. Strong programming and scripting skills in Go, Powershell, or TypeScript Experience with flight networking systems (preferred in secure or regulated environments like aviation, law enforcement, or defense). Familiarity with cloud infrastructure (AWS, Azure, or GCP) and containerization (Kubernetes, Docker). Demonstrated ability to analyze complex technical problems, especially involving hardware/software integration in field environments. Excellent communication skills for cross-functional coordination with non-technical aviation stakeholders. Strong troubleshooting and problem-solving skills across systems, integrations, and APIs. Proficiency in querying and analyzing data (SQL). Experience with reporting and visualization tools (Grafana, PowerBI, Tableau) Understanding of networking fundamentals (e.g., VPNs, firewalls, routing). Prior client-facing or consulting experience in aviation, law enforcement, defense, or critical infrastructure. Driven by impact and mission readiness. Able to jump in when customers or field systems need critical support, even outside normal hours. Knowledge of aviation drone standards, such as FAA Part 107. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety. The First 30 Days Immerse yourself in Flock’s aviation products, compliance requirements, and integration landscape. Shadow live drone deployments to understand real-world challenges and system dependencies. Begin facilitating onboarding and training for aviation partners with support from senior engineers. Identify and document integration templates and repeatable processes for aviation environments. The First 60 Days Independently own deployment onboarding tasks. Refine and improve aviation-specific documentation, training, and integration playbooks. Optimize data flow and performance tuning for deployed systems. 90 Days & Beyond Support a small deployment end-to-end independently Develop internal aviation integration guides and toolkits to enable scalable growth. Partner with product and compliance teams to influence aviation-specific feature development. Salary & Equity In this role, you’ll receive a starting salary between $130,000 and $175,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. If an offer is extended and accepted, this position requires the ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment. Applicants must meet all FBI CJIS Security Policy requirements, including a fingerprint-based background check. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.