German Speaking Customer Service Agent In Greece - Fully Paid Relocation Pack

Mercier Consultancy is excited to offer an incredible opportunity for a German Speaking Customer Service Agent to join our team in stunning Greece, complete with a fully paid relocation package! In this role, you will provide exceptional support to our German-speaking clients, aiding them with inquiries and ensuring they have a seamless customer experience. This position combines customer service excellence with the chance to live and work in a beautiful location. If you are enthusiastic, personable, and ready for a new adventure, we encourage you to apply! Responsibilities Respond to customer inquiries in German through various channels including phone, email, and chat. Provide detailed information about our services and resolve customer issues effectively. Assist clients with bookings, account management, and service inquiries. Document all customer interactions maintaining accurate records for quality assurance. Collaborate with the customer service team to enhance service quality and operational efficiency. Stay informed about our products and services to ensure knowledgeable client support. Gather feedback from customers to identify trends and opportunities for improvement. Fluency in German and English, both written and spoken. Prior experience in customer service is preferred, ideally in a relevant industry. Strong communication skills and a customer-centric approach. Ability to handle inquiries efficiently and effectively resolve complaints. Familiarity with customer service tools and software. Willingness to relocate to Greece and adapt to a new environment. A good team player with the ability to work independently in a fast-paced setting. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package Fully Paid Training Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...