Group Air Travel Advisor- Meetings & Events -USA REMOTE

POSITION IS REMOTE/HYBRID/IN-OFFICE

Responsible for the successful completion of comprehensive, accurate, and cost effective group travel arrangements in a dedicated environment, while adhering to company policies for travelers, as well as utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

• Completes domestic and international group travel arrangements which may

include air, hotel, ground transportation, and rail

• Operates within detailed client travel policies and procedures
• Interacts with traveler or travel arranger and provides 1st level of support

for customer service and technical issues

• Ensures compliance of a clients’ group travel policy while utilizing DT

preferred vendors to maximize profit

• Adheres to DT standards in delivering customer service including telephone

and email etiquette, and follows prescribed customer service escalation procedure.

• Follows company standards regarding procedures, utilization of tools,

productivity, accuracy of work, and attendance

• Attends staff and training meetings for ongoing updates in travel industry

and office procedures which may require you to work in the office if home based

• Maintains a favorable working relationship with all other company employees

to foster and promote a cooperative working environment

• Engage with meetings and events team, meeting planners, and airline sales and

support staff.

• Performs other duties as assigned
• Extensive domestic and international group air experience
• Proficiency with international fares, routings, and required traveler

documentation

• 3-5 years group or corporate air experience
• 3-5 years of GDS computer skills on Sabre system required.
• Must demonstrate thorough travel industry knowledge
• Ability to meet and exceed required performance standards
• Excellent customer service skills required
• Excellent verbal and written communication skills required
• Knowledge of Outlook skills and basic Microsoft platforms

#LI-Remote

Qualifications

• Extensive domestic and international group air experience
• Proficiency with international fares, routings, and required traveler

documentation

• 3-5 years group or corporate air experience
• 3-5 years of GDS computer skills on Sabre system required.
• Must demonstrate thorough travel industry knowledge
• Ability to meet and exceed required performance standards
• Excellent customer service skills required
• Excellent verbal and written communication skills required
• Knowledge of Outlook skills and basic Microsoft platforms