The Cigna Group

    Individual & Family Plans (IFP) Quality Review and Audit Analyst - Remote - Cigna Healthcare

    The Cigna Group
    Posted 11/13/2025Mid Level
    Full-time
    Healthcare
    Medical Coding
    ICD-10-CM
    Risk Adjustment
    Compliance
    Data Audits

    Job Description

    The job profile for this position is Quality Review and Audit Analyst, which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. The Risk Adjustment Quality & Review Analyst in IFP brings medical coding and Hierarchical Condition Category expertise to the role, evaluates complex medical conditions, determines compliance of medical documentation, identifies trends, and suggests improvements in data and processes for Continuous Quality Improvement (CQI).

    Key Job Functions:

    •Conduct medical records reviews with accurate diagnosis code abstraction in accordance with Official Coding Guidelines and Conventions, Cigna Healthcare IFP Coding Guidelines and Best Practices, HHS Protocols and any additional applicable rule set. •Utilize HHS’ Risk Adjustment Model to confirm accuracy of Hierarchical Condition Categories (HCC)identified from abstracted ICD-10-CM diagnosis codes for the correct Benefit Year. •Apply longitudinal thinking to identify all valid and appropriate data elements and opportunities for data capture, through the lens of HHS’ Risk Adjustment. •Perform various documentation and data audits with identification of gaps and/or inaccuracies in risk adjustment data and identification of compliance risks in support of IFP Risk Adjustment (RA) programs, including the Risk Adjustment Data Validation (RADV) audit and the Supplement Diagnosis submission program. Inclusive of Quality Audits for vendor coding partners. •Collaborate and coordinate with team members and matrix partners to facilitate various aspects of coding and Risk Adjustment education with internal and external partners. •Coordinate with stake holders to execute efficient and compliant RA programs, raising any identified risks or program gaps to management in a timely manner. •Communicate effectively across all audiences (verbal & written). •Develop and implement internal program processes ensuring CMS/HHS compliant programs, including contributing to Cigna IFP Coding Guideline updates and policy determinations, as needed.

    Education & Experience:

    The Quality Review & Audit Analyst will have a high school diploma and at least 2 years’ experience in one of the following Coding Certifications by either the American Health Information Management Association (AHIMA) or the American Academy of Professional Coders (AAPC):

    Certified Professional Coder (CPC) Certified Coding Specialist for Providers (CCS-P) Certified Coding Specialist for Hospitals (CCS-H) Registered Health Information Technician (RHIT) Registered Health Information Administrator (RHIA) Certified Risk Adjustment Coder (CRC) certification (individuals who have a certification other than the CRC must become CRC certified within 6 months of hire.)

    Minimum Qualifications:

    • Experience with medical documentation audits and medical chart reviews and proficiency with ICD-10-CM

    coding guidelines and conventions

    • Familiarity with CMS regulations for Risk Adjustment programs and policies related to documentation and

    coding compliance, with both Inpatient and Outpatient documentation

    • HCC coding experience preferred
    • Computer competency with excel, MS Word, Adobe Acrobat
    • Must be detail oriented, self-motivated, and have excellent organization skills
    • Understanding of medical claims submissions is preferred
    • Ability to meet timeline, productivity, and accuracy standards

    If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

    • For this position, we anticipate offering an hourly rate of 25 - 38 USD / hourly, depending on relevant factors, including experience and geographic location.
    • This role is also anticipated to be eligible to participate in an annual bonus plan.

    We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

    • Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
    • Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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