Infrastructure Manager

🌎 Change the world. Get paid for it. At Acumen, we're on a mission to help the disabled, military veterans, and the elderly live more independent, empowered lives. If you want your work to matter, this is your sign. 💡 About US Acumen Fiscal Agent began 30 years ago with a bold idea: There had to be a better, simpler, and more personal way to deliver self-directed services to individuals needing home care and their families. Today, Acumen is proud to be one of the nation’s largest and most trusted providers of fiscal agent services. We’re not just processing payroll or paperwork, we’re helping people live fuller, more independent lives. Come be part of something meaningful! 💼What is the job? Acumen Fiscal Agent is seeking an Infrastructure Manager to lead our infrastructure team in ensuring the stability, scalability, and security of our IT systems. In this role, you will be responsible for managing all aspects of our IT infrastructure, including servers, networks, and cloud services, to support the organization's operational needs. You will also develop policies, procedures, and best practices for infrastructure management, while ensuring that our systems comply with industry standards. The ideal candidate will have extensive experience in IT infrastructure management, strong leadership skills, and a proactive mindset to identify and resolve potential issues. This is an exciting opportunity to play a key role in enhancing our technology environment and contributing to our mission of empowering individuals. Responsibilities Manage and oversee the organization's IT infrastructure, ensuring optimal performance and availability. Develop and implement infrastructure policies, procedures, and standards. Evaluate and deploy new technologies that improve system efficiency and scalability. Coordinate with vendors and service providers to maintain infrastructure services. Monitor system performance and implement upgrades and enhancements as needed. Lead infrastructure projects, including planning, execution, and deployment. Ensure the security and integrity of data and systems in the infrastructure. Mentor and develop the infrastructure team to ensure a high level of technical expertise. Bachelor’s or Master’s degree in CS/CE or equivalent work experience 3+ years leading Cloud and On Prem based Infrastructure and/or IT/DevOps teams 4+ years’ experience managing cloud-based and on-prem infrastructure 4+ years’ experience utilizing at least one scripting language, preferably PowerShell, Python, or Bash Excellent verbal and written communication skills Critical thinker and problem-solving skills Time-management skills Ability to think holistically about solutions and define innovative approaches to challenges employing superior troubleshooting skills Experience managing Infrastructure and Cloud Operations Teams in a multi-state and multi data center environment Excellent leadership skills and an ability to effectively manage a team across multiple tasks and projects Manage and configure Azure Cloud based and Microsoft on prem environments Expert in Microsoft Azure and On-prem systems management. For example, Entra/Active Directory, Azure subscription setup and management, MS365, Office365, InTune Long term experience with Networking, Security, and Firewalls Virtual server management, operations and maintenance in both On Prem and Azure configuration Azure App Services, Azure SQL and MS SQL Server PowerShell or similar scripting languages for orchestration of cloud and on-prem operations. Azure DevOps or Jenkins ♥️What's in It for You? 16 paid holidays, including your birthday! We believe celebrating you is just as important as the work you do. Paid Time Off and Paid Sick Time Employee Recognition Program Employee Assistance Program Referral Program, get extra rewards for referring your friends to work with Acumen! Paid Parental Leave Be a part of a mission driven culture where you can make a real impact Medical, Dental & Vision coverage 401(k) with company match Voluntary benefits, including Pet Insurance 💭What Do You Think? Are You Ready to Make a Difference in Someone’s Life Every Single Day? Apply today and be part of a team that values compassion, accountability, and purpose. Let’s make self-direction more personal, together.