Internal IT Lead

We’re pushing the boundaries of Insurance Technology INSTANDA is the worlds first no code platform for Insurance. A pioneering Insurtech, we’re revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our Technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US. INSTANDA has grown significantly in recent years and we are now a team of 200+ employees globally, with partnerships that operate worldwide. We’re continuing to grow our business and our Client Delivery team is at the forefront of our growth plans. Follow us to learn more: Instanda.com | LinkedIn | Twitter | YouTube As the Global IT Lead, you will be responsible for overseeing all aspects of the company’s IT operations, infrastructure. You will ensure that our IT systems are secure, scalable, and aligned with the business goals. This includes managing IT services, leading digital transformation projects, implementing best practices, and providing technical support to the team. This UK-based position plays a key role in supporting our global teams across the UK, EMEA, North America, and APAC regions. The role is primarily remote, with occasional travel to our London office as needed. Working hours are aligned with standard UK business hours. What you will do IT Strategy and Leadership Develop and execute the company's internal IT strategy to support business objectives. Drive digital transformation initiatives, ensuring the use of modern and efficient technologies. Collaborate with leadership to identify and address technology needs. Infrastructure and Systems Management Oversee the design, implementation, and maintenance of IT infrastructure (networks, servers, and devices). Ensure uptime, scalability, patching and reliability of internal systems and applications. Manage and optimize cloud solutions, software licenses, and hardware procurement. Cybersecurity and Compliance Implement and maintain robust security measures to protect sensitive data and systems. Ensure compliance with relevant regulations (e.g., GDPR, SOC2) and best practices. Conduct regular security assessments and audits. IT Support and Team Management Lead and develop the internal IT team, including hiring, mentoring, and performance management. Provide hands-on technical support for employees and resolve IT-related issues efficiently. Manage vendor relationships and IT service agreements. Adhere to INSTANDA’s information security policies, guidelines, and best practices to protect our company and our clients. Contribute to a culture of security awareness within the company. What we’re looking for Proven experience in IT management, with at least 3 years in a leadership role. Strong understanding of Microsoft Entra, Intune, Autopilot, Jamf, Azure. Strong project management skills and experience leading IT initiatives. Excellent problem-solving, communication, and leadership abilities. Preferred Skills Knowledge of ITIL or similar frameworks. Experience working in a software or technology-driven business. Certifications such as TOGAF, Microsoft or Azure Certifications. Competitive salary Generous 28 days holiday allowance, in addition to public holidays. For every year of service you complete, we’ll give you an additional days holiday (max. 5 days) One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin. Freedom Pass work up to 4 weeks of the year from anywhere. FlexiBank you decide when to use your public holiday allocation. Hybrid Working approach varying with the nature of your role. Life cover; income protection and participation in the company pension scheme All employees are included in the company discretionary bonus scheme £100 per month to put towards wellness activities. Annual learning & development allowance of £1,250 Free access to LinkedIn learning and Microsoft ESI learning platform