Italian Customer Service for Logistics Company in Greece - Fully Paid Relocation

Mercier Consultancy Bulgaria is excited to offer a unique opportunity for an Italian Customer Service Agent at a leading logistics company in Greece. This role includes fully paid relocation, making it an excellent chance for those looking to advance their careers while experiencing a new culture. As an Italian Customer Service Agent, you will be responsible for assisting our Italian-speaking customers with their logistics needs, including shipping inquiries, tracking shipments, and addressing any service-related questions. If you are passionate about delivering top-notch customer service and are ready for a new adventure, we encourage you to apply!

Responsibilities Provide outstanding customer support in Italian for logistics inquiries. Assist customers with shipping options, documentation, and tracking of their shipments. Resolve customer complaints and issues efficiently and professionally. Document customer interactions accurately for continuous improvement. Collaborate with logistics teams to ensure timely and effective service delivery. Stay updated on logistics processes and changes to assist customers effectively. Gather customer feedback to enhance service quality. Fluency in Italian and English, both written and spoken. Experience in customer service, preferably within the logistics or transportation sector. Strong communication and interpersonal skills focused on customer satisfaction. Ability to manage multiple inquiries and tasks in a fast-paced environment. Familiarity with customer service software or logistics systems is a plus. Detail-oriented with strong problem-solving abilities. Willingness to relocate to Greece and adapt to a new environment. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package Fully Paid Training Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...