We are seeking a dynamic and experienced Learning and Development Instructor to design, deliver, and evaluate high-impact learning programs that enhance employee skills, performance, and engagement. The ideal candidate will have a passion for teaching adults, strong facilitation skills, and a strategic mindset for aligning learning initiatives with organizational goals. Success in this role requires the ability to adapt quickly to changing business needs and deliver results in a high-volume, fast-paced environment. This position also requires daily utilization of AI tools to design, enhance, and deliver innovative learning solutions.
At Nerdy (NYSE: NRDY) - the company behind Varsity Tutors - we’re redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale. We recruit the kind of technologists and operators you’d bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win. Fortune favors the bold. Join us.
AI-Native at every level
Free-market rigor
Pay rises with impact, not years. Outstanding results earn outsized rewards. We evaluate both what you achieve and how you achieve it: living our leadership principles and using AI effectively are formally measured and rewarded. Relentless exploration Push the frontier of generative AI in live learning and - because only the paranoid survive - questioning every legacy assumption along the way. Is Apolitical You stay focused on mission-aligned outcomes, not distractions or unrelated causes. If you’re a technically minded builder who thrives on open competition, personal responsibility, and the chance to redefine how the world learns - while continually stretching the limits of what generative AI can do - come do the most ambitious and rewarding work of your career here. Learn more at nerdy.com.
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Education: Bachelor’s degree in Education, Business, Communications, Human Resources, or related field preferred; equivalent combination of education and relevant professional experience will be considered.
3–5 years of experience in training facilitation, instructional design, or corporate learning environments. 3-5 years of experience with proven success in training employees in omni-channel contact centers or similar multi-platform customer engagement settings.
Program Delivery: Facilitate engaging, interactive virtual learning sessions covering a range of sales, customer service, retention, operations support, and technical support functions. Leverage AI tools, including GPT-based platforms and automation resources, to personalize learning experiences and enhance learner engagement in real time. Program Design: Develop learning strategy, materials, presentations, and resources using adult learning principles and modern instructional design methodologies. Quickly develop and launch short-term learning solutions to meet urgent training requirements in fast-paced environments. Utilize AI technologies to streamline content creation, generate scenario-based learning materials, and continuously refine programs based on learner data and feedback. Needs Assessment: Partner with stakeholders to assess training needs and recommend effective learning solutions. Learning Evaluation: Measure program effectiveness through assessments and performance metrics, and continuously refine content to improve outcomes. Incorporate AI-driven analytics and reporting tools to identify learning trends, evaluate engagement, and generate actionable insights that enhance training impact and learner performance. Agility: Adapt quickly to changing business needs and deliver results in a high-volume, fast-paced environment. Coaching: Provide individualized coaching and feedback to support employee growth and retention of key concepts. Technology Integration: Utilize AI and eLearning tools to enhance the learner experience. Continuous Improvement: Stay up to date with learning trends, instructional technologies, and best practices in workforce development. Integrate emerging AI tools to drive innovation, improve learning efficiency, and enhance the overall training experience. Schedule & Availability: Must be available to work a flexible schedule between 8:00 AM and 9:00 PM CDT to support various training needs across time zones and operational teams. When training or supporting evening or night shift employees, the instructor will be required to work consecutive weeks on late shifts from 12:00 PM to 9:00 PM CDT to ensure consistent training delivery, coverage, and learner support.
Continuous Learning: Access an all-inclusive learning membership for you and your household, including 1:1 tutoring hours, unlimited on-demand classes, and our full suite of learning products and services.
If you're driven by impact, energized by ownership, and excited to help shape what’s next, you’ll thrive here. We move fast, think big, and reward those who deliver. This isn’t a traditional corporate environment - it’s a place to do the most meaningful work of your career.
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