Manager of Sales Operations & Strategy

Givebacks is seeking a Manager of Sales Operations & Strategy who will be a high-impact, entrepreneurial leader responsible for aligning, enabling, and driving performance across all District and Regional Sales teams. Reporting directly to the CEO, this role serves as the connective tissue between executive vision and field execution—ensuring strategy translates into measurable results. This is a non-direct management role that influences through systems, clarity, and accountability. The ideal candidate is a proactive, high-urgency operator who never misses a detail, thrives on solving complex problems, and drives others to excellence through collaboration and data-driven leadership.

What You’ll Do:

Sales Strategy & Planning

• Partner with the CEO to design, refine, and operationalize the company’s sales strategy and growth roadmap.
• Build scalable systems and processes for planning, forecasting, and performance management.
• Lead the annual and quarterly sales planning cycles, including territory design, quota distribution, and objective setting.
• Identify performance gaps early and drive corrective strategies with urgency and clarity.
• Sales Operations & Reporting
• Architect and maintain robust sales reporting, dashboards, and KPIs that provide real-time visibility into pipeline health and performance.
• Own CRM management and process integrity, ensuring clean, accurate data and consistent usage across teams.
• Deliver insightful, concise executive-level reporting—translating field metrics into actionable recommendations.
• Build and maintain repeatable systems for reporting and forecasting that can scale with company growth.

Sales Enablement & Alignment Develop enablement programs, training materials, and sales playbooks to equip field teams for success. Ensure district and regional teams are aligned with national objectives through frequent check-ins, coaching, and accountability systems. Drive execution of sales initiatives across distributed teams with a balance of collaboration and firm accountability. Contracting, Pricing & Deal Support Serve as a creative deal maker and trusted advisor on complex or strategic opportunities. Partner with Legal and Finance to streamline contract workflows, enforce pricing policies, and ensure compliance. Support executive review of key deals to ensure alignment with revenue and margin goals. Cross-Functional Leadership Act as the strategic conduit between Sales, Marketing, Finance, Legal, and the CEO. Ensure sales strategy is synchronized with marketing campaigns, financial goals, and product roadmap. Synthesize information across functions and present cohesive insights to executive leadership.

Ideal Candidate Profile:

Mindset & Traits

• Enterpriser: A natural builder with high initiative, urgency, and ownership.
• High Sense of Urgency: Operates at pace without sacrificing accuracy or depth.
• Detail-Oriented Operator: Never misses a metric, deadline, or data point—drives quality in every process.
• Collaborative but Accountable: Works well cross-functionally and holds teams to high standards.
• Creative Problem Solver: Can structure and close complex deals, navigate ambiguity with clarity, and serves as a creative deal maker.
• Curious & Energetic: Continuously seeks new insights, tools, and methods to enhance performance.
• System Creator: Builds repeatable frameworks that drive accountability and efficiency.
• Executive Communicator: Synthesizes complex data into clear, easily digestible insights for leadership.
• Advanced Technical Skills: Mastery in PowerPoint storytelling, Excel modeling, and CRM analytics.

Experience & Background Bachelor’s degree in Business, Finance, or related field (MBA preferred). 7–10 years of experience in Sales Operations, Sales Strategy, or Revenue Leadership. Background as a top-performing individual contributor in sales, later excelling as a team lead or manager. Proven ability to influence regional or distributed sales teams without direct authority. Advanced proficiency in HubSpot or Salesforce, forecasting tools, and business intelligence platforms. Payments and SaaS Experience in Early or Growth Stage Companies GTM expansion experience

Benefits:

Unlimited Paid Time Off Flextime Options Remote Work Options Paid Holidays Employee Stock Options Paid Parental and Family Medical Leave Full Employee Medical, Dental, and Vision Coverage Flexible Spending Account 401(k) Plan Givebacks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.