Medical Relations Manager

Medical Relations Manager – Permanent Contract Knightsbridge, London​ About KYN KYN is a highly capitalised portfolio company of Melford Capital, a private equity/ value investing hedge fund in the property sector, with a portfolio consisting of property (retail parks, warehouses, WeWork style offices) and property rich (hotels, student accommodation and care homes) investments. We are a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices. Our reputation is built on trust, excellence, and strong professional partnerships that support seamless transitions into our care. As the Medical Relations Manager, you will represent KYN at a brand level, building and maintaining strategic relationships to drive high-value referrals into KYN Bickley, KYN Hurlingham, and all future KYN home openings. Reporting to the Group Commercial Director, you will play a pivotal role in growing KYN’s network by engaging with Consultants, Allied Health Professionals, and related Charities ensuring alignment with the overarching sales and marketing strategy. You will be responsible for producing and delivering a strategy that identifies potential referrals for our care homes, against a clear set of KPI’s. About the opportunity:​

As Medical Relations Manager you will be responsible for:

Establish, develop and maintain relationships with hospitals, GPs, Consultants and related referral networks Drive referrals, admissions, and occupancy growth, ensuring targets for meetings and conversions are met Serve as a trusted brand ambassador for KYN, fostering credibility and long-term partnerships Represent KYN at industry events, networking engagements, and conferences to enhance market presence Work closely with the marketing team to develop materials that reflect KYN’s clinical excellence and align medical messaging with family-facing communications Host bespoke presentations and relationship-building events for key professional groups Provide strategic insights and data-driven recommendations to optimize referral pathways Work closely with internal teams to ensure a seamless transition for referred residents To understand and respect our residents’ privacy and understand that residents’ identities and confidentiality must never be exposed or breached to any external sources To uphold KYN Brand Guidelines, and prepare regular sales reports, analyse key performance indicators, and provide insights to the leadership team Adhere to all KYN’s policies and procedures, and attend any other training sessions that KYN deem applicable to the role Report directly to the Group Commercial Director, contributing to KYN’s sales and marketing objectives

About you:

Warm, confident and brand savvy Skilled in stakeholder engagement, strategic communications and reputation management

• Proven experience with established network within private healthcare sector.
• Deep understanding of healthcare pathways, high-net-worth client needs, and professional referral networks.
• Results-driven mindset with a track record of exceeding targets.
• Strong ability to build trust, credibility, and professional partnerships across various industries.
• Strategic thinker, capable of aligning outreach efforts with business growth objectives.
• Highly professional, proactive, and adaptable in navigating dynamic industry landscapes.

Our commitment to you:

Competitive salary and benefits 25 days annual leave plus bank holidays Bespoke company induction and on-going training programmes at all levels Access to the best-in-class equipment and technology Annual bonus (discretionary and scheme rules apply) Employee assistance programme and other attractive wellbeing benefits Discount schemes Company contributory pension scheme And much more…… To find out more about KYN, our teams and values please visit www.kyn.co.uk/careers KYN is an equal opportunities employer. To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check. To view our Privacy Policy, please visit https://www.kyn.co.uk/privacy-notice1