Medical Virtual Assistant

Job Title: Medical Virtual Assistant — Rheumatology Position Type: Full-Time (40+ hours/week) Work Hours: 8:00 AM–5:00 PM EST Work Days: Monday–Friday Salary: $7 - $8 /hour Position Code: C-SIR-2-R Workplace: Remote About the Company Provides specialized rheumatological care and treats a range of autoimmune and musculoskeletal conditions.

Responsibilities

• Live Scribing (real-time during encounters)
• Document information in real-time during encounters
• Send labs and medications to pharmacies

Send referrals

• Follow up on medication and imaging prior authorizations (PAs) as needed
• Coding
• Enter ICD-10 codes during live scribing
• Administrative & Billing Support
• Track and follow up on submitted bills
• Coordinate modifications/changes as needed (billing executed by a separate company)
• Provide administrative support as needed
• Prior Authorizations
• Support PA team for medications and imaging to prevent delays
• Virtual Presence
• On-camera for the full shift via Zoom/Google Meet or a similar platform
• Note: Coding/scribing duties and billing follow-ups will be coordinated on a separate schedule.

Qualifications

• Strong knowledge and experience in obtaining prior authorizations, insurance verification & medical billing.
• Experience in live scribing
• Having license as a medical coder is a plus
• Proficiency in NextGen is a plus
• Prior experience in a rheumatology practice is a plus.
• Able to be in a virtual video conference room for the entire shift.
• Familiarity with Availity and common insurance platforms

Familiarity with Clinect and Broadvoice is a plus Reliable, detail-oriented, and able to work independently Basic requirements Must have atleast 1 year of relevant work experience Must be proficient in speaking and writing English very clearly Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] Must have no other clients during required work hours Technical Requirements Device: Reliable laptop or desktop computer. Internet: High-speed connection (minimum 10 Mbps). Audio: Noise-canceling headset. Video: Webcam for virtual meetings. Workspace: Quiet, professional environment.

Additional Requirements If your application is approved, you’ll be asked to complete a self-serve video interview within 24–48 hours. Once submitted and reviewed, we’ll invite qualifying candidates to an official live interview with one of our Talent Agents. Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.