National Office Manager (Business Administration Manager)

Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group, the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 9 successful locations launched nationwide in under 4 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.

Due to continued growth, we are seeking a highly motivated traveling Business Administration Manager to support our offices across multiple markets. This individual will play a key role in ensuring smooth day-to-day operations by providing on-site support, training, and leadership wherever needed. The ideal candidate has a strong business operations background, exceptional people skills, and thrives in a fast-paced, travel-intensive environment. You’ll work closely with our office teams to strengthen operational performance, enhance customer satisfaction, and drive company standards across all locations. ***Candidates applying must reside near one of our market locations, which include: Phoenix, AZ; Tucson, AZ; Portland, OR; Seattle, WA; St. Louis, MO; Atlanta, GA; Miami, FL; Detroit, MI or Raleigh, NC.

Key Responsibilities:

• Travel to various markets (up to 75%) to provide operational support, training, and coverage as needed.
• Supervise all office operations including payment reconciliation, accounts receivable, customer communications, and post-job satisfaction follow-ups.
• Manage and improve the customer experience by collaborating with the Customer Care Team and Sr. Production Manager to ensure installation and service goals are met.
• Train and mentor office managers in new and existing markets to ensure consistent adherence to company processes and performance standards.
• Oversee collection of customer payments and follow up on outstanding accounts.
• Ensure compliance with company standards for cost control, waste reduction, quality, safety, and on-time delivery.
• Promote and maintain a safety-minded culture, ensuring a safe work environment in every office.
• Provide recommendations for process improvements and operational efficiencies across all markets.

Business Administration Manager Required Skills:

3-5 years proven experience as a Business Administration Manager, Office Manager, or similar leadership role.

• Strong background in training and mentoring individuals.
• Solid understanding of accounts receivables.
• Excellent organizational, interpersonal, and communication skills.
• Ability to travel up to 75% of the time and adapt quickly to new environments.

Details:

Monday- Friday, 8:00am- 5:00pm (flexibility as needed) $80,000 + based on experience 401(k) with matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance