Operations Specialist

We are seeking a reliable and detail-oriented Operations Specialist to manage critical, recurring monthly workflows across finance, content creation, and grant reporting for our client. This is a multi-faceted role that requires strong professional communication skills, excellent time management, and the ability to process complex financial transactions and grant data while also assisting with content strategy and creation. Responsibilities Client Onboarding: Conduct client onboarding sessions averaging 40-45 minutes per client, with an expected average of 4 clients per month Accounts Receivable: Manage invoicing and payment collection, process deposits and credit card payments, and handle reconciliation and follow-up on outstanding balances Accounts Payable: Process monthly payroll, manage vendor payments, and perform expense categorization and review Content Creation: Use ChatGPT to draft blog posts and repurpose blog content into LinkedIn posts, email campaigns, and other marketing materials Small Grant Writing & Reporting: Primarily handle data entry and respond to emails, with minimal writing required Projects include SWPP, YIIP, AEEP, CAPG, and others Upload pay stubs and complete data-entry requirements for grant reporting Manage regular program reporting, track submission deadlines, and ensure timely delivery Excellent attention to detail Strong time management and professional communication skills Demonstrated reliability and follow-through Ability to successfully handle multiple recurring monthly workflows across finance, content, and grants Preferred experience in the Grant Writing industry Proficiency with Google Suite (Drive, Gmail, Docs, Sheets, etc.) Experience with Motion.io and Monday.com Working knowledge of Zoho (Books, Timesheets, Analytics) Familiarity with Outlook and WhatsApp Work From Home Performance Bonus