Partner Success Manager

Position Overview

We are actively seeking passionate, purposeful, and highly motivated Partner Success Manager to drive our organization's revenue growth through maintaining an active relationship with our referral partners. This individual will be resource for our referral partners and will be driving activity and sales growth through daily conversations, and trainings.

About Us

Paynada is a pioneering force in the payment technology services, committed to delivering innovative solutions tailored to our clients' evolving needs. With strategic partnerships, cutting-edge technologies, and a team of experts, we offer a diverse range of products and services, empowering businesses across the U.S. to seamlessly accept all payment types. Operating with the agility of a startup and backed by years of success and secure private financial support, we're dedicated to growing together and staying ahead in the industry.

Key Responsibilities

• Assist with all new broker/agent virtual calls and presentations.
• Assist with signing up new agents.
• Assist in clearing underwriting holds as needed.
• Drive production of agent and broker channels through strategic planning and partner collaboration.
• Provide account support and liaison between agents/brokers and Paynada support team.
• Provide knowledge to brokers/agents on all Paynada products and services.
• Assist with residual reporting as needed.
• Partner with Human Resources to ensure that agreements are sent out and received completely. Act as a liaison with broker and HR for these matters.
• Train new brokers and agents on Paynada products, services, paperwork, and CRM system.
• Assist inside sales reps with sales and product research
• Maintain CRM and other systems on all leads, broker assignments, rep assignments and hierarchies.
• Act as a liaison between marketing and the brokers/agents to co-brand materials.

Compensation

• This is a W-2 position that pays up to $70,000 depending on experience.

Skills

• 2 Years of Relationship Management experience is REQUIRED.
• 2 Years in of Payments background is REQUIRED.
• Ability to creatively solve and overcome objections.
• Advanced interpersonal, time management, and organizational skills relevant to business interactions.
• Ability to work independently with minimal supervision.

Benefits

• "Remote-first" culture – work from anywhere in the U.S. with a reliable internet connection.
• Genuine work/life balance.
• Dynamic company culture.
• 401k with company match.
• Upward mobility and career development opportunities.
• Medical, dental, and vision benefits for employees and dependents

Join Paynada, where success is unlimited, and your career in sales is built on innovation and growth. We're not just a company; we're a community working towards a shared future in business development.