People & Culture Senior Manager

INTRODUCTION

Company Overview:

BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.

Position Overview:

The BioMatrix People & Culture team is delighted to welcome a Senior Manager to our People & Culture team as we continue to build a strong, dedicated workforce. The People & Culture Senior Manager partners across the organization to ensure engagement and best-in-class employee experience. This leader will be a partner on organizational development, organizational effectiveness, talent acquisition, employee relations, and communication initiatives that align with BioMatrix’s mission, vision and strategic plans.  The People & Culture Senior Manager will facilitate the delivery of People & Culture programs and services to support business objectives of assigned business groups. The People & Culture Senior Manager builds relationships with business leaders and contributes a people perspective to business strategy discussions.

Location: It is anticipated that an incumbent in this position will work remotely from a location within the continental United States. Work location subject to change based upon business needs.

Travel:

Up to 15% annual travel required.

QUALIFICATION REQUIREMENTS

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field required
• In lieu of Bachelor’s degree, four (4) years of People and Culture experience may be accepted
• Minimum of three (3) years of demonstrated People & Culture leadership experience required
• Minimum of five (5) years of People & Culture Business Partner experience required
• Broad knowledge of human resources practices, applicable laws, employee engagement and retention, employee development and organizational planning
• Strong understanding of business processes
• Demonstrated level of competence in organizational development, coaching, and employee relations
• Proficient knowledge/skills/ability with MS Office applications
• Excellent relationship building and communication skills
• Willing to travel up to 15% of the time for business purposes when necessary to attend meetings, conferences, seminars, etc.
• QUALIFICATIONS PREFERRED
• Technical proficiency, including experience with HRIS systems (ex: ADP) preferred
• Advanced MS Excel experience preferred
• ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Provide strategic and tactical day-to-day HR support to assigned business groups.
• Implement, lead and facilitate HR initiatives and projects.
• Identify and implement retention strategies focused on key leaders and individuals with core competencies or skills critical to the organization.
• Utilize data driven metrics provided by HRIS Administrator to make recommendations to improve organizational and business effectiveness, perform analysis aligned with business performance to produce actionable insights and apply knowledge of data analysis techniques to interpret the data and to provide meaningful analysis.
• Build partnerships across the organization, with an ability to work cross functionally.
• Facilitate coaching, counseling and training for employee development and leadership training topics.
• Counsel and advise employees, managers and business leaders regarding policies, talent, organization and employee issues.
• Meet with leaders and employees regarding performance issues.  Counsel leaders regarding appropriate corrective actions and review and approve performance improvement plans and employee disciplinary actions to ensure internal processes, policies and practices are followed.
• Analyze exit interview and other data and provide recommendations to improve employee retention.
• Conduct onboarding and offboarding of employees.
• Facilitate annual performance and merit review process.  Coach managers on writing and conducting effective performance reviews and provide feedback on new approaches for continual improvement of the performance management process for assigned business groups.
• Share HR knowledge and leverage best practices across the HR organization.
• Mediate employee concerns/complaints.  Lead/conduct investigations and manage/facilitate corrective actions.
• Assist in developing solutions through organizational development (ex. Restructuring, roles and responsibility clarification, workforce planning).
• Act as a change agent for entire business groups.
• Build leadership and management capabilities to facilitate an open, inclusive, core values-based environment.
• Ensure employee files are up to date in HRIS system – audit files on a quarterly basis.
• KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS
• Demonstrated passion for HR and business development to help meet business needs.
• Business Acumen – Ability to align people strategies with business goals and understand operational drivers.
• Ability to identify and implement solutions to business challenges.
• Ability to build strong, positive, trusting working relationships with leaders, employees and other HR team members.
• Strong influencing skills and proven success in establishing credibility with all levels of employee, including senior business leaders.
• Ability to lead and influence without direct authority.
• Ability to think critically, strategically, proactively and problem solve to assess, troubleshoot and resolve root-cause challenges.
• Ability to maintain accurate records and prepare reports and correspondence related to the work.
• Excellent verbal, written, and communication skills.
• Change Management – Ability to lead or support organizational transformation with sensitivity and resilience.
• Excellent analytical skills.
• Excellent execution and follow through skills.
• Experience working under pressure to drive multiple deliverables across geographies in short time constraints.
• Excellent written and verbal communication
• Technically proficient
• PHYSICAL DEMANDS AND WORK ENVIRONMENT
• This position requires constant sitting with occasional walking, standing, kneeling or stooping.
• This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.
• This position requires constant talking and hearing.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• This position must occasionally lift and/or move up to 20 pounds
• Required to move/lift physical hardware.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at Careers@BioMatrixsprx.com [Careers@BioMatrixsprx.com] or 954.385.7322 x 1425.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

OTHER

• Will participate in legal and ethical compliance training each year.
• Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures.
• Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.
• Will not participate in any conduct considered to be unethical or illegal.
• EXPECTATION FOR ALL EMPLOYEES

Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins.

GENERAL INFORMATION:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.