Pharmacist Prescriber - Minor Ailments

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (200% year-on-year growth). We're looking to do the same in 2025; move into new territories and further accelerate our growth journey. There’s never been a more exciting time to join HeliosX.

Where we’re going:

Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! The Pharmacist Prescriber sits within MedExpress’s Clinical Team, with responsibility for remotely evaluating and assessing asynchronous patient consultations and issuing prescriptions when satisfied that the requirements have been met for safe supply. MedExpress is a trusted provider of online healthcare services in the UK, offering accessible and efficient care to patients for minor ailments. As a Pharmacist Prescriber, you’ll play a key role in delivering this care while working in a fully remote environment. This role must include one weekend day a week, Saturday or Sunday.

What you’ll be doing:

• Work remotely using our secure Electronic Health Records System (EHR system) and ensure all information is treated confidentially.
• In accordance with the protocols set by MedExpress’s Medical team, evaluate patient consultations and determine whether patients should be prescribed treatment
• Request further information from patients where needed to safely prescribe.
• Prescribe treatments to patients within the limit of your competencies.
• Complete concise and comprehensive notes on patient records where required.
• Complete own work efficiently and in accordance with the designated rota, supporting the team to meet customer demand.
• Provide timely feedback on any issues preventing the delivery of work.
• Follow provided operational protocols, for example the correct use of on-hold or rejection codes.
• Engage in team meetings & training sessions.
• Keep up to date with provided training materials and information.

Keep up to date with prescribing requirements to maintain Independent Prescriber rights. Keep up to date with any independent training required to ensure clinical competency in respective areas of prescribing. Support patients by recommending methods for managing side effects as well as general clinical advice regarding weight loss treatments via email and telephone calls. Process GP letters by updating patient records with relevant information. Complete Patient Safety Incident (PSI) forms when appropriate to safety net patients.

What you'll bring to the role:

GPhC registration Independent Prescriber qualification Clinical knowledge and experience to safely prescribe medications for the treatment of minor ailments 6+ months of pharmacy experience Experience working in a telemedicine environment Experience prescribing according to pathways/protocols Familiarity with Customer Service tools such as Zendesk Excellent attention to detail Excellent communication skills Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

25 days holiday plus UK Bank Holidays (excluding two per year) Private health insurance, along with extra dental and eye care cover Pension scheme Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside audible subscription)