Project Management (Traffic & Operations)

Overview Everything Bagel’s is bringing on a Project Manager to serve as our traffic controller and internal operations anchor. This role is all about keeping work flowing efficiently. You’ll manage capacity, track project milestones, and ensure every asset, campaign, and report moves smoothly through the pipeline. You’ll partner with the Client Success Manager to translate client needs into clear internal timelines, helping creative, lifecycle, and strategy teams deliver high-quality work on schedule. Key Responsibilities Oversee daily project flow across departments, ensuring all deliverables stay on track and teams are resourced effectively.

Act as the internal traffic hub, routing tasks, managing deadlines, and preventing bottlenecks.

Create and maintain project timelines in coordination with the Client Success Manager and department leads.

Manage production calendars for creative assets, lifecycle campaigns, paid media deliverables, and reports.

Support onboarding of new clients and projects, ensuring timelines and task assignments are clear from the start.

Maintain project visibility using internal tools (Asana), tracking progress and communicating status updates.

Collaborate with account management to forecast team capacity, identify pinch points, and make recommendations for resource allocation.

Help document workflows, templates, and SOPs for repeatable efficiency.

Support automation and reporting improvements that streamline internal processes.

Qualifications 4–6 years of project coordination, operations, or traffic management experience in a marketing or creative environment.

Exceptional organizational and multitasking skills, thrive on clarity and structure.

Strong communicator able to coordinate across teams and levels.

Skilled in project management platforms (Asana, preferred).

Comfortable managing multiple projects and competing priorities with composure and accountability.

Process-oriented thinker who loves solving operational challenges.