Serves as the primary point of contact for customers for orders once they are handed off from sales. Responsible for ensuring customer satisfaction while maintaining shop production targets, maximizing profitability for each order, and being consistent with our corporate mission, values and department objectives.
up with alternative solutions to issues through experience.
fabrication and delivery slots for sizeable projects to not overload/underutilize the shop.
customer interactions.
extra time it may take to produce the project.
completed.
erection plans / calculations.
rolling.) Establish and communicate a timeline needed for extra prep.
expense.
specifications, shop drawings, material, fabrication schedule and deliveries.
Work closely with sales and accounting to establish and manage a schedule of values, in accordance with AIA guidelines.
Qualifications
years in the structural industry is required.
others will understand.
weaknesses of alternative solutions, conclusions, or approaches to problems.
problems.
of others.
fingers.
another.
prolonged periods.
loud noises, and extreme heat and cold. Personal protection equipment is required when entering a manufacturing plant.
Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CSC retains the right to change or assign other duties to this position.
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