RFP Manager & Proposal Writer

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Manager of Proposal Operations, the RFP Manager & Proposal Writer will support proposal responses across two primary verticals: 1) B2B commercial clients via benefits consultants and procurement departments, and 2) public sector clients, including federal, state, local, education (SLED), and labor union solicitations. This full-time remote role plays a key part in producing persuasive, compliant, and strategic responses for a wide range of high-impact proposals.

What You’ll Be Doing:

Write and edit persuasive, technically accurate, and compliant responses to RFPs, RFIs, and due diligence questionnaires Partner with Sales Directors and Account Executives to draft proposals tailored to individual prospect needs Work cross-functionally with SMEs across departments to source accurate content for proposals Ensure alignment with Spring Health’s brand voice, win themes, and value propositions Format, proofread, and package final deliverables in line with customer-defined requirements and submission deadlines Support data sourcing and visualization by collaborating with Data Science, RevOps, and Marketing teams Participate in proposal debriefs to refine messaging and improve future response quality Coordinate with the Proposal Content Manager to identify and escalate new or updated content for the RFP library

What success looks like:

On-time and high-quality delivery of RFP and RFI responses Clear, compelling, and accurate technical writing that advances prospects to later sales stages Positive feedback from Sales and cross-functional stakeholders Proactive identification of content gaps or areas for messaging improvement Demonstrated efficiency and attention to detail in document strategy, content, formatting and organization Complete accountability at a project level for success of proposal creation process and outcome

What you’ll bring:

Required 2–4 years of proposal writing experience in both commercial B2B and public sector environments (including SLED or federal) Strong understanding of procurement processes through benefits consultants and HR buyers, or through state/local or union bid structures Excellent writing, editing, and storytelling skills—able to translate technical and clinical subject matter for multiple audiences Familiarity with RFP response tools (e.g., Loopio, Responsive, ProposalTech, Ariba, Coupa, Shortlister) and government platforms (e.g., SAM.gov, Jaggaer, Ariba, Bonfire) Proficiency with AI-powered tools for content and project management (e.g., ChatGPT, custom GPTs, Gemini, NotebookLM) Experience compiling formal response packages including attachments, legal forms, and pricing templates Highly organized and deadline-driven with experience juggling multiple projects Strong interpersonal skills for managing inputs across diverse stakeholder groups A competitive spirit; next-level attention to detail; strong project management and ownership Preferred Experience responding to RFPs in the healthcare, mental health, or benefits space Exposure to tools such as Salesforce, Tableau, Looker, and Hex for pulling and manipulating organizational data to tell a compelling sales story Understanding of U.S. and global healthcare system and benefits landscape The target base salary range for this position is $62,500 - $77,250, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.