Risk, Assurance and Controls Specialist - VOIS

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a skilled professional to join our Risk, Assurance and Controls (RAC) team, which operates as the second line of defence for Vodafone Group. This role focuses on performing quality reviews and end-to-end testing of controls around high-risk Vodafone policies and processes. The individual will assess the design and operational effectiveness of controls, provide feedback to policy stakeholders, and support continuous improvement initiatives. The role demands strong stakeholder management across geographies and a deep understanding of compliance frameworks. What you will do Conduct control testing across various high-risk policies to ensure effectiveness and compliance. Review evidence and processes to validate control accuracy and existence. Provide consistent feedback to Policy Champions and Compliance Officers to enhance control quality. Act as the primary contact for policy-related compliance matters. Track and monitor mitigation actions to ensure timely closure of identified gaps. Prepare clear reports for management and compliance boards. Support the development of a strong risk community within the second line of defence. Who you are A qualified Chartered Accountant (preferred), Company Secretary, or holder of a recognised auditing/legal qualification. Minimum 3 years of post-qualification experience in quality assurance, compliance management, or control testing. Proven ability to manage senior stakeholders and communicate with impact. Strong analytical skills, attention to detail, and a mindset for continuous improvement. Experience in project management and working across time zones. Demonstrated ability to adapt to different cultures and collaborate effectively. Not a Perfect Fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's in it for you Opportunity to work in a high-impact compliance role critical to Vodafone Group's operations. Exposure to global stakeholders and cross-market collaboration. A chance to contribute to the robustness of Vodafone's control environment. Be part of a reputed centre of excellence within the second line of defence. What skills you will learn Advanced control testing and compliance review techniques. Strategic stakeholder engagement across geographies. Effective reporting and communication for senior leadership. Risk management practices within a global telecom environment. Process improvement and innovation in assurance activities. VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn Facebook Instagram You can also chat with our employees to learn more about our projects: Click here