Sales Operations Intern

🌍 Global SaaS Company | $28M Series B Investment 📍 Barcelona Tech Hub | Vibrant International Team 🧠 1:1 coaching with our resident communications coach 📚 Internship: Full-time (6 months) 💰Paid Internship

About CloudTalk Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue. CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia, Glovo, and Rakuten. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place. CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations. The challenge ahead We're on the lookout for an analytical and organized Sales Operations Intern to join our SalesOps team and dive into the heartbeat of how SaaS companies scale. If you're curious about how Sales, Finance, and Operations come together behind the scenes—and want real exposure to revenue-critical processes—this role is for you. You’ll support everything from customer setup to deal documentation, commission workflows, and billing accuracy. You won’t just be executing - you’ll be improving how we work by spotting inefficiencies, automating where possible, and making life easier for the teams you support. What’s in it for you? 🤖 See AI in action – Experience first-hand how we’re building the #1 AI business calling software 🌱 Top-tier coaching – Work directly with Sales, Finance, and RevOps pros, plus 1:1 coaching with our in-house communications coach 🧩 Real projects, real impact – Gain ownership of meaningful work with a direct link to revenue 🤝 Cross-functional exposure – Collaborate with teams across Europe, the US, and Asia - both remotely and on-site at our tech Barcelona hub 📈 Upskill fast – Learn CRM tools, SaaS metrics, and scalable operations from a fast-paced tech environment 🌍 Global culture – Be part of a diverse, high-performing team that values curiosity, autonomy, and growth. Check out our Life at CloudTalk on Instagram! 🚪 Career boost – Strong performers will be considered for future full-time opportunities What you’ll work on Customer Back Office Support: Help Account Executives with customer setup and post-sale processes Deal Auditing & Documentation: Review closed deals to ensure billing accuracy and proper documentation Commission Management: Assist in calculating commissions based on closed deals Finance Support: Follow up on unpaid invoices from newly onboarded customers 🛠️ Throughout, you'll be encouraged to automate repetitive tasks and create clear documentation to improve efficiency What makes you a great fit You must be enrolled as a student pursuing a degree to be eligible for this internship and obtain approval from your university to begin You bring at least 6 months of full-time availability, starting in August or September 2025 Strong attention to detail and a love for structured thinking Comfortable with numbers, spreadsheets (Excel/Sheets), and CRM tools A self-starter who learns quickly and works independently Clear communicator in English, both in writing and speaking Bonus points if you’re curious about SaaS, sales processes, or finance operations What to expect from our hiring process 1️⃣ Loom Video Interview 2️⃣ Meet your future manager, Etienne 3️⃣ Homework to showcase your practical skills 4️⃣ Culture Bar Raiser Call – We’ll explore how you raise the bar in ownership, adaptability, and continuous improvement 🎯 Offer!