Salesforce & Revenue Technology Administrator

Hazel Health & Little Otter have joined forces to deliver comprehensive services to the children and families we serve, learn more here. We’re building the future of pediatric and family mental health care - delivering high-quality, evidence-based support to children and families at home, in schools, and in their communities. Following the merger of two leading digital mental health organizations, we are combining our strengths to expand access, improve outcomes, and redefine how families experience care. Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families. Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise. Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference. Check us out at Hazel Health Careers.

The Role:

Hazel Health is seeking a Salesforce Administrator to manage and optimize our Salesforce ecosystem and integrated revenue tools as we expand access to healthcare for students nationwide. This role will ensure our systems, data, and workflows are operating effectively across the full revenue lifecycle. The ideal candidate will be an experienced Salesforce professional with strong technical configuration skills, a passion for scalable process design, and experience supporting SalesCloud, HealthCloud, Gong, IronClad, Gainsight, and other revenue-enablement systems. Location: Remote

What You’ll Do:

Salesforce Administration & Configuration

• Serve as the primary administrator for Salesforce, including Sales Cloud and Health Cloud environments.
• Configure objects, fields, page layouts, validation rules, workflows, flows, and process automations to support evolving business needs.
• Maintain user roles, profiles, permission sets, and data access policies to ensure secure and compliant system usage.
• Manage and optimize data integrity through regular audits, de-duplication, data cleaning, and stewardship practices.
• Revenue Tools Management & Integrations
• Own the configuration, optimization, and support of connected revenue platforms, including Gong, Ironclad, and Gainsight.
• Manage system integrations, data syncing workflows, and API-enabled connections between Salesforce and related tools.
• Support contract workflows and approval routing through Ironclad integration and Salesforce-based deal management processes.
• Ensure customer lifecycle tracking and health scoring are accurately reflected through Gainsight and CRM data.

Reporting, Analytics, & Data Governance Develop and maintain dashboards and reports to support revenue leadership, sales teams, customer success, and finance teams. Ensure consistent definitions of pipeline stages, lifecycle statuses, and key performance metrics across Salesforce and connected systems. Partner with business stakeholders to translate operational needs into scalable system configurations and reporting requirements. Maintain compliance with security, privacy, and data governance standards across healthcare and education environments. User Support, Training, & Documentation Provide day-to-day support for Salesforce and connected platforms, resolving system issues and user inquiries in a timely manner. Develop and maintain technical documentation, user guides, and training materials. Train end users on new features, dashboards, workflows, and platform best practices. Partner with Revenue Operations, Sales, Marketing, and Customer Success to continuously improve system usability and adoption

What Excites Us:

4+ years of experience as a Salesforce Administrator, including hands-on configuration in SalesCloud and HealthCloud.

• Experience administering and integrating Gong, Ironclad, and Gainsight in a revenue or customer success organization.
• Strong understanding of revenue processes across sales, contracting, and customer management workflows.
• Proficiency in building Flows and declarative automation without reliance on Apex.
• Salesforce Administrator certification required; additional Salesforce certifications a plus.
• Excellent analytical, troubleshooting, documentation, and communication skills.
• Passion for Hazel Health’s mission to expand equitable healthcare access for students.
• If you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway.

Total compensation for this role is market competitive, with a base salary range of $110,000 - $140,000, a 401k match, healthcare coverage, paid time off, stock options, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits. We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AL, AZ, AR, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, IA, KY, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NJ, NM, NY, NC, OH, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift. We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.