First Citizens Bank

    Scrum Master II (Remote - Arizona)

    First Citizens Bank
    Posted 11/6/2025Senior Level
    Full-time
    Technology
    Scrum Framework
    Agile Practices
    Project Coordination
    Communication
    Business Support

    Job Description

    Overview

    This is a remote position that may only be hired in Arizona. This position is aligned to our Enterprise Payments organization and works closely with the product and software development teams through guiding and facilitating adoption of the Scrum framework. Ensures that development teams follow scrum framework values and agile practices, mentoring and motivating the teams to improve processes, facilitating, meetings and decision-making processes, and eliminating team impediments. Assists in increasing team efficiency and provides motivation and guidance for process improvement.

    Responsibilities

    Project Coordination - Uses agile methodology values, principles, and practices to plan, manage, and deliver solutions. Facilitates communication and information exchange between external groups and the project team. Monitors project progress, provides timely feedback, and drives a culture of agility and learning. Communication - Facilitates daily team meetings to get updates on the progress of the project, address potential roadblocks, and ensure that the project is on track. Hosts regular sessions to share updates with product stakeholders about how the project is progressing. Ensures that the team is meeting deadlines with the desired outcome. Business Support - Plans and organizes demos and product/system testing. Ensures the proper use of collaborative processes and removes impediments for the scrum team. Reporting - Tracks project processes, deliverables, and financials. Prepares and presents status reports to stakeholders.

    Qualifications

    Bachelor's Degree and 4 years of experience OR High School Diploma or GED and 8 years of experience License or Certification Type: Scrum Master Certification Required Current or former experience as a contractor or contingent worker for First Citizens Bank and/or one of its subsidiaries is required. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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