Security & DevOps Engineer - SaaS/IoT, Cloud Infrastructure & Automation

Are you passionate about building secure, reliable, and cost-efficient cloud environments? At Keycafe, we’re looking for a Security & DevOps Engineer to strengthen our production systems, automate infrastructure processes, and enhance our overall security posture. You’ll work across software, infrastructure, and compliance — ensuring our global IoT platform remains fast, reliable, and trusted by customers worldwide. This is a high-impact role where you’ll streamline deployments, optimize resources, and guide the team in DevOps best practices — helping Keycafe scale efficiently while maintaining world-class security. What You’ll Do Deploy and manage production application updates across environments. Monitor production performance metrics (query times, response times, system reliability). Track and investigate production errors through logging and telemetry systems. Manage and optimize IaaS accounts (Heroku, Cloudflare, and related cloud services). Continuously evaluate and reduce cloud resource costs. Support and maintain InfoSec compliance (SOC 2 and other relevant accreditations). Maintain clear, up-to-date documentation of infrastructure and security processes. Collaborate with developers to automate manual tasks and improve deployment pipelines. Why Join Keycafe Impactful autonomy: Own critical DevOps and security initiatives that keep a global IoT platform running smoothly. Global product reach: Contribute to infrastructure supporting customers across 30+ countries. Startup agility with real responsibility: Operate in a fast-moving SaaS/IoT environment where your expertise directly shapes reliability, cost-efficiency, and security. About Keycafe Keycafe, headquartered in Vancouver, powers secure and seamless key management for businesses worldwide. Our SmartBox system combines IoT hardware with cloud software to give organizations total control over their keys — anytime, anywhere. From hospitality and property management to logistics, fleets, and government, companies rely on Keycafe to keep operations secure, efficient, and scalable. Who You Are Experienced in DevOps and cloud infrastructure management (2+ years). Deeply familiar with DevOps principles, CI/CD processes, and automation. Comfortable managing production monitoring, performance tuning, and incident response. Detail-oriented, organized, and methodical — skeptical of assumptions and driven by data. Strong communicator who documents clearly and works collaboratively with developers. Focused on efficiency: you look for opportunities to automate and optimize constantly. Nice to Have Experience with Heroku, Postgres, or Cloudflare. Familiarity with SOC 2 or similar InfoSec compliance frameworks. Background in SaaS, IoT, or hardware-integrated cloud products. Competitive base salary: $95,000 – $115,000 CAD, plus annual performance bonus. Remote-friendly within Canada with flexible working hours. Great team culture with opportunities for training and professional growth. Chance to drive global impact — your work supports businesses in 30+ countries. Contribute to a growing SaaS/IoT company where security and reliability are at the core of success.