Senior Customer Engineer

You will own high‑impact integration projects within a fast‑growing Series A tech company with offices in Rio de Janeiro and Caxias do Sul, Brazil. You’ll lead the technical execution of complex customer integrations for their demo & POC automation platform, working directly with the Customer Engineering Lead and other integration leads. Success means delivering robust, scalable solutions that satisfy both customer requirements and the platform’s architecture. Key Responsibilities Lead design and implementation of customer integration solutions. Partner with other integration leads to define end‑to‑end integration strategies. Reverse engineer and navigate complex third‑party API endpoints; build wrappers and adaptors as needed. Configure customer environments using provided APIs and build flexible integration layers that work across varied software platforms. Monitor, collect and analyze integration performance metrics and user behaviour to inform improvements. Hands‑on coding: contribute directly to the codebase and lead by example. Mentor junior engineers in integration best practices and code quality. Collaborate with Solutions Architects and cross‑team stakeholders (daily standups, grooming sessions) to continuously improve tooling and processes. Promote team knowledge sharing and contribute to internal integration patterns, documentation and reusable components. Requirements 5‑8 years of professional software development experience. Strong proficiency in Python and backend development languages. Deep expertise in backend systems and database design/optimisation (e.g., DynamoDB). Proven experience working with AWS services (microservices, architecture, scalable systems). High competence in API integration and system reverse engineering for third‑party endpoints. Senior‑level capability in designing extensible, maintainable systems with microservices architecture. English fluency: C1 or C2 level. Aligned to U.S. business hours (or overlapping time zones) to coordinate with U.S.-based teams. Hybrid work from Rio de Janeiro or Caxias do Sul Brazil Preferred Qualifications Experience with JavaScript or Django. Familiarity with Terraform / Infrastructure as Code. Advanced AWS knowledge (Lambda, ECS, EC2) or multicloud integrations.

What's in it for You:

Competitive salary in USD - $57,000

• Equity package – this is a major upside. Ask us about the equity!
• Flexible unlimited PTO (minimum 2 weeks per year).
• Professional development allowance.
• Mental health benefits.
• Fitness reimbursement.

First 3‑6 months success indicators:

• Deliver at least two major customer integration projects and achieve go‑live.
• Establish and document core integration framework/patterns for reuse.
• Mentor at least one junior engineer through a full integration lifecycle.
• Demonstrate measurable improvement in integration performance (via key metrics defined).

Company Overview:

Our client is a high‑growth Series A company with strong momentum, backed and scaling quickly, with offices in both Rio de Janeiro and Caxias do Sul, Brazil. You’ll join a team that is building a platform to automate demos and proofs of concept, delivering value for enterprise customers and paving the way for global expansion. You will have clear ownership, strong technical challenges, and meaningful equity from day one. Job description created by latamcent.com, a nearshore staffing agency.