Senior Deals Desk Manager

On a regular basis you will Review and approve non-standard pricing requests using discount framework and approval matrix. Analyze deal profitability and margin impact before approval, and partner with Sales to evaluate complex pricing scenarios, including multi-state deals, volume discounts, and strategic accounts. You'll manage escalations and track approval metrics to ensure consistent governance. Build custom pricing proposals and RFP responses using a CPQ platform that you’d help us launch, and structure package pricing across service lines with volume discounts. You'll train Sales Directors and AEs on pricing policies and approval processes while providing real-time pricing guidance during negotiations to keep deals moving forward. Generate quotes and execute pricing approvals through CPQ workflow. Partner with RevOps on platform optimization and improvements, and test new CPQ features before rollout to ensure smooth implementation.

You’re gonna crush it if You bring 3-5 years of experience in deal desk, sales ops, revenue ops, or pricing at a B2B services or SaaS company. You have strong Excel/Sheets skills and can build pricing models, calculate margins, and analyze profitability with confidence. You excel at cross-functional communication, able to say no diplomatically and explain complex pricing clearly to stakeholders at all levels. You are detail-oriented and fast-moving, catching errors without slowing deals down or creating bottlenecks. You are commercially minded and understand that the goal is to win business profitably, not just enforce rules. You thrive in fast-paced, high-growth environments where priorities shift and you can adapt quickly.

Bonus Points if You have hands-on experience with CPQ platforms such as Salesforce CPQ, DealHub, or PandaDoc. You have experience working in B2B services, staffing, or marketplace environments. You are proficient with HubSpot or Salesforce CRM systems. You have knowledge of professional services pricing models and practices.

Compensation & Benefits Salary - $130,000 - $170,000 Health, Vision, & Dental Benefits - generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental Wellness/Mental Health - shared benefits to be used among employees and families Flexible Paid Time Off - allowing employees to find balance in their lives Options of Equity - we know our success is nothing without our team Access to a 401k through Guideline A home office setup and a monthly stipend to offset internet and phone costs

Our Team

Our Finance team is a small but hard-working group focused on optimizing Steno’s financial processes and maximizing its performance. We work and support other teams across the organization. Our team is humble, communicative, and motivated – we strive to cultivate an environment where all team members are empowered to suggest solutions and lead initiatives.

About Steno Founded in 2018 and growing fast! Values: be highly reliable, constantly innovate, operate with a hospitality mindset Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations and finance experience We are revolutionizing the litigation and court reporting industry Flexible deferred payment options (e.g., DelayPay) Cutting-edge technology - unique products and integrations to maximize the output of legal professionals White glove, concierge customer service that our clients rave about

Application Information

Steno is an equal opportunity employer and does not discriminate based on any characteristics that are protected under the law. All employment decisions are based on qualifications, merit, and business needs. Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com. Steno personnel will always have either a steno.com email address or will contact you via Rippling Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended. Applicants should receive a confirmation email immediately after applying. If you haven’t received it, check your email spam folder and approve the sender address to ensure receipt of future communications. Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information that may be included on a resume or application, is collected and stored in our system. Still, we never disclose or sell your personal information.