Senior Director, Client Partnerships

Compensation: $120-140k + Bonus + Equity Location: US East or Central Reports to: CEO Direct reports: Campaign Director About Wildfire

Wildfire is the leading brand engagement solution for Discord communities – the place where Gen Z lives, plays, and connects. We build campaigns that combine:

The scale and reporting of media The authenticity of influencer marketing Community-first creative Proprietary insight and analytics Clear commercial outcomes, with average brand lift between 11–50%

• We’re small, fast, and growing aggressively. If you want to shape the client org of a high-momentum startup and build something that scales, this is the moment to join.

The Role We’re hiring a Senior Director, Client Partnerships to be the operational and strategic backbone of our client relationships. You’ll own the full lifecycle from handover from sales, execution, delivery, reporting, and growth.

• This is the person who ensures campaigns not only work, but work brilliantly.

You will:

Lead client strategy across major brands Own post-sale success: onboarding, delivery oversight, reporting, renewals, and upsells Partner tightly with our Campaign Director to ensure flawless execution Elevate quality, insight, and commercial outcomes across all accounts Build the foundations of a scalable client org as we grow in the US

• This role is for someone who is both strategic and hands-on.
• Key ResponsibilitiesClient Leadership (60%)
• Own senior relationships across gaming, entertainment, and consumer brand clients
• Lead campaign scoping, briefing, onboarding, and strategic direction
• Be the single point of clarity for clients throughout the campaign lifecycle

Translate client objectives into actionable briefs for the Campaign Director Own renewals, upsells, and long-term account growth Ensure reporting tells a story, drives insight, and supports commercial expansion Support Sales with pre-sale input (feasibility, creative, pricing rationale, targeting advice) Delivery Oversight & Quality (30%) Provide strategic direction and expectations for delivery Push the boundaries of creative strategy on Discord Review and approve content strategy, positioning, and narrative Ensure deliverables meet client expectations and feel community-native Step in as escalation point for delivery issues, client concerns, or scope risks Work closely with the Campaign Director to maintain high standards and predictable delivery Leadership & Collaboration (10%) Manage and develop the Campaign Director Set performance standards across reporting, insights, and client comms Work with Sales on pricing, packaging, and GTM feedback Partner with Product/Tech to inform Spark improvements based on client needs Collaborate with Operations on capacity planning and process optimisation Why This Role Is Exciting Own some of the most valuable client relationships in gaming Build the client servicing blueprint of a scaling startup High autonomy, high impact, low bureaucracy Clear path to VP Work with a globally distributed, knowledgable, and ambitious team Influence product, process, and creative direction across the company Why This Role Might Not Be For You You prefer a pure 9–5 or a highly structured corporate environment You don’t enjoy leading multiple clients at once You need others to define the plan for you You avoid fast-moving decisions You need 100% of the information before making decisions or taking action 10+ years of experience in account leadership, client partnerships, social, gaming, creator/influencer marketing Experience leading multi-workstream, multi-month campaigns end-to-end Strong commercial instincts (renewals, upsells, margins) Confident client operator with exceptional written and verbal communication Experience overseeing junior delivery teams (directly or via a manager) Comfortable in a fast-moving, async-first startup environment Strong creative intuition and understanding of community-first marketing Gaming/entertainment background; Discord familiarity a plus Regular game nights Annual (or more) offsites, with the last one in Costa Rica 🏖️ Health Care Plan (Medical, Dental, Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary, AD&D) Paid Time Off (Vacation, Sick, Public Holidays) Family Leave (Maternity, Paternity) Training & Development Work From Home Stock Option Plan