Your responsibilities will include: Manage clinical trial activity within your assigned territory to meet corporate and departmental objectives Complete site Interest Visits and Site Initiation Visits Educate clinical investigators on trial protocols, clinical processes, and investigational product features Provide technical support for clinical trial procedures including implants and follow-up visits, with direct patient contact Train on and maintain knowledge of clinical trial protocols, SOPs, and global regulatory compliance Manage investigational product inventory throughout the clinical process Deliver presentations and product demonstrations to current and potential customers Develop strong relationships with hospital personnel and key decision-makers Address customer needs and complaints by providing timely, feasible solutions Support both commercial and clinical procedures, including patient implants and follow-ups Ensure adherence to guidelines for managing commercial and investigational product inventor Demonstrate a strong commitment to patient safety and product quality by complying with the Quality Policy and all documented quality processes and procedures Support a work environment that fosters quality compliance (for roles involving supervision) Minimum of 5 years' experience in electrophysiology (EP), cardiac rhythm management (CRM), or a similar clinical/technical field Demonstrated ability to manage complex field activities and clinical support functions Strong working knowledge of clinical trial protocols and regulatory standards Ability to work independently and collaboratively in a fast-paced environment Willingness and ability to travel extensively and be on-call, including evenings and weekends Bachelor's degree in Biomedical Engineering, Life Sciences, or related field Prior experience supporting implantable medical devices in a clinical setting Familiarity with Good Clinical Practices (GCP) and FDA/ISO regulations Excellent communication, presentation, and relationship-building skills Experience working with investigational product inventory and device logistics
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