Senior Manager, e-Commerce Data Strategy & Analytics

HELP US BRING THE GIFT OF HEALTH TO LIFE. Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life. This role is not available for sponsorship, including I-983 participation. JOB SUMMARY The Senior Manager, e-Commerce Data Strategy & Analytics leads the development and interpretation of digital shelf and AI-driven insights to drive profitable growth in Pharmavite’s E-Commerce channel. This role oversees performance measurement, reporting, and strategic analysis to inform decisions on online sales, customer engagement, and omnichannel integration. Key responsibilities include delivering actionable reporting, creating a data strategy integrating various data sources into a scalable data infrastructure, supporting strategy development, and leading ad-hoc analyses. The ideal candidate is an experienced e-commerce analytics leader with a deep understanding of e-Commerce dynamics in relation to brick-and-mortar businesses and Direct to Consumer. The ideal candidate will also have a good understanding of data science and AI techniques applicable in a sales environment, be skilled in connecting large, complex digital shelf data ecosystems and retailer POS, translating insights into strategy, and collaborating cross-functionally to optimize the full e-commerce experience. The ideal candidate will also be an expert in story-telling with data and socializing insights in a clear and compelling manner that enables decision-making among stakeholder groups. JOB RESPONSIBILITIES Lead a highly analytical team responsible for developing and executing e-Commerce and Omnichannel analytic strategies aligned with corporate objectives (1 direct report) Deliver impactful presentations and insights: facilitate monthly meetings with key strategic retail partners (e.g., Walmart, Target); conduct quarterly business reviews with Sales Leadership; provide strategic updates to Senior Leadership on total eCommerce performance and digital shelf metrics; and leverage advanced analytics to develop data-driven sales narratives and present compelling insights to retail buyers. Develop, maintain and enhance eTail KPI dashboards in Power BI, integrating data from multiple data sources, and translating into clear business recommendations Define KPI frameworks and oversee scalable data architecture and governance to ensure data quality, integrity, and compliance with data protection regulations; align with Data Engineers and/or Data Scientists to determine best infrastructure Develop and be accountable for the team’s data deliverables including data pipeline, data models, database schemas, data dictionaries (physical & logical), data flow diagrams and ERDs as well as dashboard and reports. Drive the application of advanced analytics, machine learning, and AI to deliver actionable insights and influence strategic business decisions Lead end-to-end data solution delivery, including models, dashboards, and automated processes, while fostering innovation through experimentation and scalable methodologies Work with external agencies to maintain robust data infrastructure, ensure data accuracy, and establish tools that create actionable insights Collaborate with the Content Team to measure effectiveness of content updates, provide data to guide on resource allocation, and assist with technical support in Salsify, Syndigo, and 1WorldSync Provide insights to Marketing Innovation based on digital shelf trends; track new item performance and recommend keyword/content updates based on search, reviews, and conversion data Ensure accurate sales tracking across platforms in collaboration with Sales Strategy and IT MINIMUM QUALIFICATIONS Education: Bachelor’s degree in Business, Statistics, Mathematics, Computer Science, or its equivalent. Master of Business Administration (MBA) or advanced degree in qualitative field is preferred. Certification: None Experience: 8-10+ years’ experience in Business Analytics, Category Management, or a related field 5+ years of progressive experience in e-Commerce or Omnichannel analytics preferred Knowledge/Skills/Abilities: Proven track record of driving business performance through digital shelf insights, omnichannel data analysis, and cross-channel performance measurement Deep understanding of eCommerce dynamics in relation to brick-and-mortar businesses: search, taxonomy, conversion analysis, and digital shelf optimization Strong communicator with the ability to tailor data-driven storytelling to diverse audiences Advanced Excel and PowerPoint skills; strong data visualization skills using PowerBI and/or Tableau Strong leadership and project management skills; adept at managing cross-functional teams and stakeholder expectations Ability to synthesize quantitative and qualitative data into actionable insights Adaptable and resilient in fast-paced, ambiguous environments Working knowledge of Profitero, Stackline, Circana, Bazaarvoice, Salsify, and Syndigo Skilled in managing large, complex datasets using SQL, Python, or Spark, and cloud-based platforms such as Amazon Marketing Cloud and Snowflake Experience developing and executing analytics roadmaps, “cleaning datasets” and managing technology investments Skilled in prioritization, strategic thinking, and driving continuous improvement Self-starter with a strong bias for action and a passion for innovation OUR OFFER Here, career paths aren't predefined, and bureaucratic limitations don't exist -- you have the opportunity to grow, learn from industry pioneers, and develop the way you want to. Pharmavite is investing more in the development of our team -- to help us deliver on our purpose and help you achieve your career aspirations. Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization. Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home. SALARY RANGE National Target Base Pay Range: $135,000.00 - $229,000.00. The salary range for this position is based on national standards. For candidates in California and New York metro the Target Base Pay Range is $150,000 - $254,000, to reflect the cost of living and market conditions in those areas. Actual compensation will take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, education, experience, qualifications and job-related skills. It is not typical for an individual to be hired above the midpoint of the range for their role and compensation decisions depend on the facts and circumstances of each case. This information is provided to applicants in accordance with state and local laws. Base pay is only one component of our total rewards offerings, and we will take the full offering into consideration when presenting an offer of employment. Our total rewards package for this position may also include an annual performance bonus, Medical, dental and vision benefits, 401K match, and other wellness benefits. Visit Pharmavite.com/careers to learn more about our mission and discover an opportunity that's right for you. Health and wellness begins with us. Pharmavite is an equal opportunity employer. We prohibit employment discrimination and harassment based on race, color, religion, age, sex, sexual orientation, gender, national origin, and any other basis protected by state and federal law. Pharmavite recruits, hires, employs, trains, promotes, and compensates individuals solely based on job-related qualifications and abilities. Pharmavite also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation to complete the application process, please email recruiter@pharmavite.com. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job. CALIFORNIA FAIR CHANCE ACT: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Pharmavite in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Pharmavite.com’s Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: recruiter@pharmavite.com. #WIM More than 50 years ago, our founders aimed to improve health & wellness by focusing on the basics—good nutrition and essential vitamins & minerals. Since that day, we’ve become a leader in the health and wellness industry and have earned the trust of consumers, healthcare professionals, and retailers alike. Our sole purpose then and now is to bring the gift of health to life, by helping people achieve a healthier way of living. This purpose is our passion and priority. Helping people live healthier, fulfilling lives is no simple task. Guiding us on our journey are our core beliefs. Simply put, we believe energy and vitality fuel the pursuit of happiness. We believe our world of plenty is creating a poverty of health, but good health should be within reach for all. We also believe in achieving good health through the power of complete nutrition—not quick fixes—and that you can’t have trust without truth. Culture isn't something that's easily explained, but you know it when you feel it. And at Pharmavite, we like our people to feel supported. PRO-GROWTH You deserve opportunities to excel and grow professionally, no matter what role you play at Pharmavite. So we offer training and development opportunities to help you pursue your goals. FULLY DIVERSE Everyone has a different view of the world, and we love that. Having a workplace where everyone is heard is key to good collaboration and meaningful participation. HEALTH-MINDED Health isn't something we deliver only to customers. Our employees and their families are on the receiving end too, through wellness programs that help us practice what we preach. JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Pharmavite in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Pharmavite.com’s Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: recruiter@pharmavite.com.