Senior Manager Software Engineering, Order Experience

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW About The Role As a Senior Engineering Manager for the orderX team at Instacart, you will be leading the engineering team that is responsible for the whole customer ordering experience, from cart, to checkout, to post order experience. You will play a pivotal role in managing one of the critical engineering systems at Instacart, driving all of Instacart’s online grocery business. You will provide leadership in driving the stability, scalability, and extensibility of engineering systems that drive the product experience forward. As the nexus of very many systems, you will also be interfacing with many engineering and product leaders across the company to collaborate with them to facilitate innovative and new customer experiences. About The Team The orderX team is responsible for the customer experience through placing an order with Instacart. The team takes the critical responsibility of providing clarity by having a simple and streamlined approach to collecting essential information from customers trying to place orders on Instacart. As part of the core shopping journey, the team is responsible for critical business metrics including showcasing Instacart's value proposition, driving order conversions, and Instacart+ adoption. The team is constantly innovating to build better order experiences for customers that adapt to different needs. About The Job

In your role as Senior Engineering Manager, your responsibilities will include:

• Define, communicate, and drive the technical strategy for the team that supports the product strategy and key bets for the company, including new technical investments.
• Drive high-quality execution of key business outcomes of the team by overseeing the roadmap and enabling technical and product decisions.
• Create and ensure the adoption of best practices and engineering standards to build highly scalable and reliable engineering systems.
• Foster strong collaboration and working model with peers and different stakeholder teams across Instacart including Product, Data Science, and Design.
• Mentor and support team members for personal and professional growth.
• Lead the recruitment and hiring processes to build a high-performing team.

About You

• Minimum Qualifications
• Proven track record as a hands-on technical leader, preferably at a Staff+ level in a similar industry.

4+ years of experience managing teams of 10+ software engineers, including Staff engineers

• Strong background in backend development; experience with web apps and mobile is advantageous.
• Ability to craft and execute strategic engineering roadmaps that align with business objectives.
• Highly structured and proactive communication capabilities.
• Experience in staffing, mentoring, and leading engineering teams to success.
• Experience working with product managers, EM peers, and senior ICs.
• Excellent written and verbal communication skills, effective cross-functional leadership.
• Preferred Qualifications
• Bachelor’s degree or higher in Computer Science or related field.
• Prior experience in managing engineering teams that oversee mission critical business systems.

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $260,000—$289,000 USD WA $249,000—$277,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $239,000—$266,000 USD All other states $216,000—$240,000 USD