Solutions Architect, Enterprise

Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR, you'll join a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact? If you're passionate about technology, solving complex challenges, and joining a team that's changing the game, XR is the place for you. Let’s shape the future together! The Opportunity As a Solutions Architect, you will act as a strategic technical partner to the Sales and Business Development teams, helping prospective enterprise clients understand how XR's technology can solve their business challenges. You’ll engage deeply in the pre-sales process, guiding enterprise clients through product capabilities, solution design, and integration strategies that align with their content and data supply chain needs. The XR Platform delivers innovative solutions across digital ad serving, creative asset management, rights management, and linear content delivery. Your ability to translate technical capabilities into business value will be critical to driving adoption and closing deals. Success in this role is measured by pipeline influence, demo-to-close conversion, and customer satisfaction during evaluation.

Job Responsibilities:

• Collaborate with Sales to understand prospective enterprise client's business goals, technical environments, and operational workflows.
• Lead discovery sessions to uncover enterprise client requirements, assess solution fit, and identify integration considerations.
• Design and articulate tailored solutions using the XR tech stack, aligning with enterprise client use cases and desired outcomes.
• Deliver compelling product demos, technical presentations, and proof-of-concepts that clearly demonstrate business value.
• Advise on best practices for implementation, integration, and platform adoption—ensuring technical feasibility and scalability.
• Serve as a technical liaison between enterprise clients and internal teams, including Product, Engineering, and Customer Success, during the sales process.
• Create solution architecture documentation, integration diagrams, and technical scoping materials to support deal proposals and handoffs.
• Provide high-quality responses to technical RFPs and security/compliance questionnaires.
• Gather enterprise client feedback to inform roadmap planning, working closely with Product to ensure the platform evolves in line with market needs.
• Stay informed on industry trends, competitive technologies, and emerging tools in ad tech, martech, and broadcast systems.

Own demo certification program; coach AEs/SAEs on delivering Tier-1 light demos Maintain ≥80% technical validation win rate and <2-week POC cycle-time Document product gaps in Product board/Jira within 24 hours of field discovery Tailor solutioning approaches based on Segment A vs. Segment B buying patterns Travel up to 30% for on-site workshops and production pilots Education & Experience Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience). 5–7 years of experience in a pre-sales Solutions Engineering, Sales Engineering, or Technical Consultant role. Prior experience supporting complex software sales cycles in the ad tech, martech, content management, or broadcast space. Deep understanding of the overall digital advertising ecosystem, particularly CTV. Deep expertise on Digital Ad Serving tech stack such as GCM, Innovid, Flashtalking, VAST tags, DSPs (TTD, Amazon, DV360, etc.), SSPs. Hands-on experience implementing enterprise DAMs (AEM, Bynder, Orangelogic, etc.), taxonomy and metadata for campaigns, talent/rights, territories, expirations; builds rights-aware search and pre-flight checks and media delivery pipelines. Experience enabling ad-tech, mar-tech suite across brands and agencies. Deep business process and operations knowledge across full-service & global agencies. Technical Skills Ability to create technical documentation, diagrams, and integration plans that are enterprise client-facing and sales-ready. Hands-on experience with REST APIs and tools such as Postman or GraphQL enterprise clients Familiarity with SSO (SAML, OpenID, OAuth). Working knowledge of cloud-based media workflows (e.g., AWS MediaConvert, Elemental, etc). Knowledge of content delivery networks (CDNs), cloud infrastructure (AWS, GCP), and video streaming formats (HLS, MPEG-DASH). Soft Skills Strong communication and storytelling skills with the ability to convey technical value to business and executive audiences. Comfortable leading enterprise client discussions and delivering persuasive demos in a high-stakes sales environment. Highly collaborative and capable of balancing technical detail with business strategy. Proactive and self-motivated, with a desire to continuously learn and improve. Skilled in consultative discovery, with the ability to uncover nuanced customer needs, pain points, and success criteria through structured questioning and active listening. Strong in value mapping, connecting customer objectives to XR's capabilities in a way that clearly articulates business impact and ROI. Proficient in storytelling with data, using insights, benchmarks, and visualizations to create compelling narratives that influence decision-makers. Emphasize project management discipline during POCs and pre-sales evaluations. Preferred Qualifications Experience working with or selling to media companies, broadcasters, or agencies. Knowledge of BI tools and analytics platforms (e.g., Tableau, Looker, Google Analytics). Familiarity with the sales process and experience partnering with Account Executives or Solutions Architects in SaaS environments. Understanding of security, privacy, and compliance concepts (e.g., data governance, GDPR, SOC 2) relevant to enterprise client onboarding. FLSA Status: Exempt *Pursuant to New York City's Pay Transparency Law the base pay range for this position is $175,000 - $185,000; base pay offered may vary depending on job-related knowledge, skills, and experience. Reporting Relationship The Solutions Architect will report to our VP, Solutions Architecture The wonderful world of XR Impactful Work: You’ll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our enterprise clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact: With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that’s making waves across the globe! Innovation & Growth: We’re all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you’ll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture: We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference: Here, you’ll help enterprise clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you’re ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we’d love to hear from you. Pitch your vision- and let's build the future, together.