Strategy & Operations Manager, US

Are you ready to dive into the heart of a rapidly scaling global tech company? As an Operations Manager at Booksy, you won't just be supporting the business; you'll be instrumental in shaping our go-to-market (GTM) strategy and operational efficiency in the US. This is an opportunity for someone eager to build a career in RevOps/GTM Operations, gain hands-on experience with sales and marketing, and directly contribute to the efficiency and effectiveness of our local team. You'll thrive in this role if you're a driven self-starter with initiative and the motivation to grow your career in an environment that's rapidly changing as we scale globally. You'll play a crucial role in executing day-to-day operational tasks, maintaining data accuracy, and assisting with managing our operating cadence. Imagine driving the execution of sales planning activities, preparing vital reports on sales performance, and collaborating closely with sales, marketing, and customer success teams to launch new offers and campaigns. You'll be at the forefront of identifying issues and bottlenecks in GTM programs and proactively suggesting improvements to optimize workflows and drive efficiency. At Booksy, we're in the business of helping people around the world feel great about themselves, every day. We empower entrepreneurs to build successful businesses and support their customers in arranging those all-important 'me time' moments. If you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritizing your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy.

To ensure you succeed in this role, you're going to need:

6+ years of experience, ideally within consulting or high-growth start-up/scale-up environments, with an interest in operations, sales, or business analytics.

• Proficiency with CRM platforms (Salesforce, HubSpot, or similar).
• Strong Excel/Google Sheets skills for data analysis and reporting.
• Familiarity with sales and marketing processes in a B2B environment.
• Excellent communication skills for effective cross-team collaboration and clear process documentation.
• An analytical mindset and curiosity to solve problems and suggest improvements.
• A proactive attitude, eagerness to learn, and openness to feedback.

We're proudly distributed across the globe, with each market being remote-first. Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in.

• Salary Range: $130,000 - $170,000
• We take pride in being a globally distributed, remote company; this role will be fully remote on an ET timezone.

Secure your future with our 401K match program. Generous parental leave policy to support your family; 12 weeks paid Unlimited PTO for a healthy work-life balance. Flexible work arrangements, including full-time remote work. Pet insurance to help take care of your furry friends.

A bit about Booksy:

A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic. Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy.

Our Diversity and Inclusion Commitment:

We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you.