US Clinic Operation Specialist (Mexico Remote)

Snapscale is seeking an Intermediate US Clinic Operation Specialist to join our dynamic team remotely from Mexico. This role is crucial for optimizing clinic operations in the United States, ensuring efficient workflow, compliance with healthcare regulations, and enhancing patient satisfaction. The ideal candidate will possess a blend of operational expertise and a deep understanding of the healthcare environment, allowing them to effectively support our clinics and their staff.

Responsibilities:

• Manage daily clinic operations to ensure efficient workflow and adherence to established protocols.
• Collaborate with clinic staff to identify areas for improvement and implement operational best practices.
• Monitor compliance with healthcare regulations and internal policies, ensuring all operations align with legal requirements.
• Assist in the development and implementation of training programs for clinic personnel, enhancing operational efficiency.
• Analyze clinic performance metrics and generate reports to provide insights on operational effectiveness.
• Act as a liaison between clinics and corporate management, communicating challenges and proposing solutions.
• Support the scheduling and coordination of patient appointments, ensuring optimal patient flow and satisfaction.

Requirements

• A minimum of 3 years of experience in clinic operations or healthcare management.
• Strong understanding of healthcare regulations and compliance standards specific to the US.
• Proven ability to analyze data and generate actionable insights to improve operational efficiency.
• Excellent communication and interpersonal skills, with the ability to collaborate across diverse teams.
• Proficiency in clinic management software and Microsoft Office Suite.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Ability to converse in Spanish fluently.