OPEX102: JIRA Subject Matter Expert

This is a pro-bono volunteer position.

JerseySTEM is looking for talented professionals across our departments to commit time and energy as long-term engagement for our mission to provide STEM education to underrepresented middle school girls.

The JIRA Subject Matter Expert builds filters, custom dashboards, and reports to provide end-users and leadership with meaningful operational/performance metrics and status reports using JIRA tools. Also will create user training to ensure all team members understand how to effectively and efficiently utilize JIRA for managing tasks.

• Create and maintain detailed technical and user-facing documentation for internal reports and dashboards

• Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within Jira

• Advise/Propose custom workflows, fields, permission schemes, post functions, etc.

• Serve as internal SME on the JIRA tool

• Consult on ways to optimize and improve Jira setup and process workflows and identify where functionality can or cannot meet user requests

• Minimum of 3 years of experience with agile software development techniques, methodologies and best practices
• Strong communication/presentation skills to effectively interact with team members, scrum masters and leadership
• Experience building, managing and enforcing standards
• Effectively prioritizes work, troubleshoots issues, communicates, and completes tasks on time
• Experience in an Agile/Scrum organization
• An ability to thrive in highly flexible environments

Minimum time commitment:  5-7 hours/ week with committed work times, for a minimum 6 months period
Location : This position is remote.