Channel Account Manager (LATAM and APAC)

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies. D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L. D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally. A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L. Please Note: This posting is for Canadian-based applicants only. If you are applying in the USA, please apply here: Channel Account Manager.

Role Summary:

The Channel Account Manager drives D2L’s global channel program across APAC (India & Philippines), EMEA (Spain & South Africa), and LATAM (including Brazil). This role expands revenue through indirect sales channels, ensuring partners are enabled, accountable, and successful. The ideal candidate is flexible, professional, and relationship-driven, with strong financial and commercial acumen. They balance strategic partner management with practical execution—helping regional sales teams leverage partners for events, RFPs, demos, and co-sell opportunities—while maintaining cost efficiency by acting as the single global channel lead.

How You'll Make an Impact:

Develop and execute a global channel strategy covering assigned regions; identify and onboard new partners as needed Build and maintain solid and productive relationships with the Tier 1 channel partners and local teams supporting them

• Enable partners through structured onboarding, training, and access to resources.
• Coordinate regional marketing activities (e.g., virtual and in-person events such as local breakfasts and webinars) in collaboration with D2L marketing.
• Support RFP coordination, partner-led demos, and opportunity management with internal teams.
• Track partner pipeline, performance, and revenue; deliver quarterly business reviews and forecasts
• Manage partner profitability, deal registration, and discount structures to protect D2L’s margins
• Ensure operational consistency in contracts, compliance, and enablement across all regions
• Act as the internal bridge between regional sales, pre-sales, marketing, and partner organizations
• Automate tedious and repetitive work using AI tools, agents and technology solutions

Represent D2L with professionalism and integrity across cultures and time zones Travel up to 25%

What You'll Bring to the Role:

5+ years in SaaS or enterprise software sales/channel management Deep understanding of SaaS channel models (VAR, reseller, distributor, referral) Proven success building or scaling partner programs across multiple regions Experience in global or emerging markets, ideally with an education or technology focus Demonstrated ability to manage partner profitability, pipeline accountability, and enablement frameworks Skilled in sales enablement, partner marketing, and pipeline management Strong negotiation, contracting, and financial modeling capabilities Excellent presentation and facilitation skills; able to coach and motivate partner teams Experienced with CRM/PRM tools (Salesforce preferred) and partner reporting Professional level proficiency in Spanish as a second language is a strong asset; Portuguese a plus Comfortable with travel (must be able to travel globally and hold a valid passport) and remote collaboration across time zones (must be able to flex hours to accommodate meetings across time zones) Bachelor’s degree in Business, Marketing, or related field is an asset

What Sets You Apart:

• Relationship & Influence: You build trust easily with partners and internal teams.
• Strategic Execution: You combine vision with disciplined follow-through and translate goals into measurable outcomes.
• Financial Acumen: You balance growth with fiscal responsibility, ensuring win–win partner economics.
• Flexibility & Agility: You adapt to diverse markets and shifting priorities. You thrive in a global matrix environment.
• Accountability: You deliver results with clear ownership of partner-sourced pipeline and revenue.

Communication: You are a strong cross-cultural communicator with clear, concise, persuasive communication in both English and Spanish (preferred). Professional level proficiency in Spanish as a second language is a strong asset; Portuguese a plus.

• Quick Learner: You bring an ‘AI first’ mindset and willingness to experiment with and learn new technologies quickly to accelerate productivity and continually level up the role.

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more. Base Salary Range $100,000—$120,000 CAD Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

Impactful work transforming the way the world learns Flexible work arrangements Learning and Growth opportunities Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program 2 Paid Days off for Catch the Wave related activities like exams or final assignments Employee wellbeing (Access to mental health services, EFAP program, financial planning and more) Retirement planning 2 Paid Volunteer Days Competitive Benefits Package Home Internet Reimbursements Employee Referral Program Wellness Reimbursement Employee Recognition Social Events Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.